Skip to the page

Data / Consumer complaints / Discover Bank / Payday loan, title loan, personal loan, or advance loan

Discover Bank: 112 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Discover Bank drew 112 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 0.6% of its 18,259 complaints in that time. The most common issue was “Getting the loan”. The company responded on time to 100.0% of them, and 16.1% closed with monetary or other relief.

The request: Watch Discover Bank: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 112Complaints, last 3 years
  • 0.6%Share of the company's complaints
  • 100.0%Responded on time
  • 16.1%Closed with relief
  • Mar 18, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20262118.8%
12 months to Nov 6, 20254842.9%
12 months to Nov 6, 20244338.4%

Issues

IssueComplaintsShare
Getting the loan2320.5%
Charged fees or interest you didn't expect1917%
Getting a line of credit1311.6%
Problem when making payments108.9%
Incorrect information on your report87.1%
Problem with the payoff process at the end of the loan87.1%
Struggling to pay your loan87.1%
Problem with additional add-on products or services76.2%
Problem with a company's investigation into an existing problem65.4%
Issues with repayment32.7%
Improper use of your report21.8%
Confusing or misleading advertising or marketing10.9%
Credit limit changed10.9%
Problem with cash advance10.9%
Problems receiving the advance10.9%
Received a loan you didn't apply for10.9%

How the company responded

Company responseComplaintsShare
Closed with explanation9483.9%
Closed with non-monetary relief1412.5%
Closed with monetary relief43.6%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California1412.5%
New York119.8%
Texas98%
Florida76.2%
Georgia65.4%
Massachusetts54.5%
Missouri54.5%
Pennsylvania54.5%
North Carolina43.6%
New Jersey43.6%
Ohio43.6%
Alabama32.7%
Illinois32.7%
Michigan32.7%
New Hampshire32.7%
Virginia32.7%
Arizona21.8%
Colorado21.8%
Indiana21.8%
Louisiana21.8%
Maryland21.8%
Tennessee21.8%
Washington21.8%
Alaska10.9%
Minnesota10.9%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
March 18, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
March 13, 2026Payday loan, title loan, personal loan, or advance loanReceived a loan you didn't apply forClosed with explanationconsumerfinance.gov
March 10, 2026Payday loan, title loan, personal loan, or advance loanIssues with repaymentClosed with explanationconsumerfinance.gov
March 5, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
March 1, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
February 25, 2026Payday loan, title loan, personal loan, or advance loanIssues with repaymentClosed with explanationconsumerfinance.gov
January 27, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
January 26, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
January 13, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
January 9, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 6, 2026Payday loan, title loan, personal loan, or advance loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 6, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
December 31, 2025Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
December 30, 2025Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
December 16, 2025Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with non-monetary reliefconsumerfinance.gov
December 14, 2025Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
December 5, 2025Payday loan, title loan, personal loan, or advance loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
December 2, 2025Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
November 21, 2025Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
November 18, 2025Payday loan, title loan, personal loan, or advance loanImproper use of your reportClosed with non-monetary reliefconsumerfinance.gov
November 14, 2025Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
November 5, 2025Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
October 30, 2025Payday loan, title loan, personal loan, or advance loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 27, 2025Payday loan, title loan, personal loan, or advance loanIssues with repaymentClosed with explanationconsumerfinance.gov
October 11, 2025Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.