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Data / Consumer complaints / Discover Bank / Credit card

Discover Bank: 6,302 CFPB complaints about credit card, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Discover Bank drew 6,302 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 34.5% of its 18,259 complaints in that time. The most common issue was “Problem with a purchase shown on your statement”. The company responded on time to 100.0% of them, and 25.7% closed with monetary or other relief.

The request: Watch Discover Bank: each new CFPB complaint about credit card by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 6,302Complaints, last 3 years
  • 34.5%Share of the company's complaints
  • 100.0%Responded on time
  • 25.7%Closed with relief
  • Mar 24, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261,29520.5%
12 months to Nov 6, 20252,68242.6%
12 months to Nov 6, 20242,32536.9%

Issues

IssueComplaintsShare
Problem with a purchase shown on your statement2,27536.1%
Getting a credit card76512.1%
Other features, terms, or problems5949.4%
Incorrect information on your report5699%
Closing your account5478.7%
Fees or interest3916.2%
Problem when making payments3665.8%
Problem with a company's investigation into an existing problem2023.2%
Struggling to pay your bill1852.9%
Trouble using your card1812.9%
Advertising and marketing, including promotional offers1201.9%
Improper use of your report741.2%
Credit monitoring or identity theft protection services210.3%
Problem with fraud alerts or security freezes80.1%
Unable to get your credit report or credit score40.1%

How the company responded

Company responseComplaintsShare
Closed with explanation4,68274.3%
Closed with non-monetary relief1,10517.5%
Closed with monetary relief5158.2%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California83813.3%
Florida6179.8%
Texas5238.3%
New York4927.8%
Georgia3084.9%
Illinois3014.8%
New Jersey2694.3%
Pennsylvania2604.1%
North Carolina2103.3%
Michigan1562.5%
Ohio1562.5%
Virginia1462.3%
Massachusetts1352.1%
Maryland1352.1%
Arizona1151.8%
Colorado1001.6%
Missouri961.5%
Nevada901.4%
South Carolina861.4%
Tennessee851.3%
Washington831.3%
Connecticut821.3%
Alabama811.3%
Indiana791.3%
Louisiana781.2%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
March 24, 2026Credit cardProblem with a purchase shown on your statementClosed with non-monetary reliefconsumerfinance.gov
March 24, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 24, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 24, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 24, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
March 24, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
March 24, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
March 24, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 24, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
March 24, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
March 23, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 23, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 23, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 23, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 23, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 23, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
March 23, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
March 23, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 22, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
March 22, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 22, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 22, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 21, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 21, 2026Credit cardClosing your accountClosed with non-monetary reliefconsumerfinance.gov
March 21, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.