Data / Consumer complaints / CLGF Holdco 1, LLC / Credit card
CLGF Holdco 1, LLC: 2,851 CFPB complaints about credit card, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
CLGF Holdco 1, LLC drew 2,851 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 42.5% of its 6,709 complaints in that time. The most common issue was “Fees or interest”. The company responded on time to 99.6% of them, and 28.3% closed with monetary or other relief.
The request: Watch CLGF Holdco 1, LLC: each new CFPB complaint about credit card by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 2,851Complaints, last 3 years
- 42.5%Share of the company's complaints
- 99.6%Responded on time
- 28.3%Closed with relief
- Oct 30, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 1,119 | 39.2% |
| 12 months to Nov 6, 2025 | 968 | 34% |
| 12 months to Nov 6, 2024 | 764 | 26.8% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Fees or interest | 526 | 18.4% |
| Getting a credit card | 495 | 17.4% |
| Problem with a purchase shown on your statement | 310 | 10.9% |
| Problem when making payments | 292 | 10.2% |
| Closing your account | 264 | 9.3% |
| Other features, terms, or problems | 250 | 8.8% |
| Trouble using your card | 191 | 6.7% |
| Incorrect information on your report | 170 | 6% |
| Advertising and marketing, including promotional offers | 127 | 4.5% |
| Struggling to pay your bill | 113 | 4% |
| Problem with a company's investigation into an existing problem | 60 | 2.1% |
| Improper use of your report | 41 | 1.4% |
| Credit monitoring or identity theft protection services | 7 | 0.2% |
| Problem with fraud alerts or security freezes | 5 | 0.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 2,031 | 71.2% |
| Closed with non-monetary relief | 483 | 16.9% |
| Closed with monetary relief | 323 | 11.3% |
| In progress | 14 | 0.5% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| California | 355 | 12.5% |
| Florida | 292 | 10.2% |
| Texas | 223 | 7.8% |
| New York | 187 | 6.6% |
| Georgia | 133 | 4.7% |
| Pennsylvania | 120 | 4.2% |
| North Carolina | 118 | 4.1% |
| Illinois | 93 | 3.3% |
| Ohio | 91 | 3.2% |
| New Jersey | 83 | 2.9% |
| Michigan | 78 | 2.7% |
| Maryland | 75 | 2.6% |
| Virginia | 75 | 2.6% |
| Arizona | 65 | 2.3% |
| Indiana | 60 | 2.1% |
| Massachusetts | 59 | 2.1% |
| Tennessee | 57 | 2% |
| Minnesota | 50 | 1.8% |
| Colorado | 46 | 1.6% |
| Connecticut | 45 | 1.6% |
| Alabama | 43 | 1.5% |
| Missouri | 43 | 1.5% |
| Nevada | 43 | 1.5% |
| Washington | 40 | 1.4% |
| Wisconsin | 40 | 1.4% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 30, 2026 | Credit card | Problem with a purchase shown on your statement | In progress | consumerfinance.gov |
| October 29, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Credit card | Closing your account | Closed with non-monetary relief | consumerfinance.gov |
| October 27, 2026 | Credit card | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Credit card | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 25, 2026 | Credit card | Getting a credit card | In progress | consumerfinance.gov |
| October 25, 2026 | Credit card | Getting a credit card | In progress | consumerfinance.gov |
| October 25, 2026 | Credit card | Problem with a purchase shown on your statement | In progress | consumerfinance.gov |
| October 23, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Credit card | Problem with a purchase shown on your statement | In progress | consumerfinance.gov |
| October 23, 2026 | Credit card | Other features, terms, or problems | Closed with non-monetary relief | consumerfinance.gov |
| October 23, 2026 | Credit card | Getting a credit card | Closed with non-monetary relief | consumerfinance.gov |
| October 23, 2026 | Credit card | Trouble using your card | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Credit card | Getting a credit card | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Credit card | Getting a credit card | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Credit card | Problem with a purchase shown on your statement | In progress | consumerfinance.gov |
| October 22, 2026 | Credit card | Advertising and marketing, including promotional offers | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Credit card | Problem when making payments | In progress | consumerfinance.gov |
| October 22, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Credit card | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Credit card | Fees or interest | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Credit card | Fees or interest | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Credit card | Closing your account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.