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Data / Consumer complaints / Clasp Group, Inc.

Clasp Group, Inc.: 36 CFPB complaints, last 3 years

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Clasp Group, Inc. drew 36 consumer complaints in the CFPB database in the three years to November 9, 2026, and 46 since 2022. The largest group, 25, was about student loan, and the most common issue was “Issue with income share agreement” with 18. The company responded on time to 100.0% of the complaints, and 2.8% closed with monetary or other relief.

The request: Watch Clasp Group, Inc.: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 36Complaints, last 3 years
  • 46Complaints, all years
  • 100.0%Responded on time
  • 2.8%Closed with relief
  • 3Products
  • Sep 23, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 911
202517
20247
20238
20223

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Issue with income share agreement1850%
False statements or representation513.9%
Dealing with your lender or servicer38.3%
Struggling to repay your loan38.3%
Took or threatened to take negative or legal action25.6%
Attempts to collect debt not owed12.8%
Communication tactics12.8%
Incorrect information on your report12.8%
Issue where my lender is my school12.8%
Written notification about debt12.8%

How the company responded

Company responseComplaintsShare
Closed with explanation3597.2%
Closed with monetary relief12.8%

States

StateComplaintsShare
California411.1%
Illinois38.3%
New York38.3%
Pennsylvania38.3%
Texas38.3%
Florida25.6%
Kansas25.6%
Massachusetts25.6%
Oregon25.6%
Alabama12.8%
Arizona12.8%
Connecticut12.8%
Mississippi12.8%
North Carolina12.8%
New Hampshire12.8%
New Mexico12.8%
Nevada12.8%
Ohio12.8%
Tennessee12.8%
Virginia12.8%
Washington12.8%

Latest 36 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 23, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 11, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 24, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
July 27, 2026Student loanIssue with income share agreementClosed with explanationconsumerfinance.gov
June 28, 2026Student loanIssue with income share agreementClosed with explanationconsumerfinance.gov
June 22, 2026Student loanIssue with income share agreementClosed with explanationconsumerfinance.gov
June 17, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
May 20, 2026Student loanIssue with income share agreementClosed with explanationconsumerfinance.gov
April 15, 2026Student loanIssue with income share agreementClosed with explanationconsumerfinance.gov
March 11, 2026Student loanIssue with income share agreementClosed with explanationconsumerfinance.gov
March 5, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
December 16, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
December 1, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 28, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 14, 2025Student loanIssue with income share agreementClosed with explanationconsumerfinance.gov
October 1, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 15, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 10, 2025Student loanIssue with income share agreementClosed with explanationconsumerfinance.gov
September 10, 2025Student loanIssue with income share agreementClosed with explanationconsumerfinance.gov
August 23, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 17, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 8, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 6, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
June 3, 2025Student loanIssue with income share agreementClosed with explanationconsumerfinance.gov
May 30, 2025Student loanIssue with income share agreementClosed with explanationconsumerfinance.gov
May 3, 2025Student loanIssue with income share agreementClosed with explanationconsumerfinance.gov
April 21, 2025Student loanIssue with income share agreementClosed with explanationconsumerfinance.gov
March 14, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
November 18, 2024Student loanIssue with income share agreementClosed with explanationconsumerfinance.gov
September 15, 2024Student loanIssue with income share agreementClosed with explanationconsumerfinance.gov
August 28, 2024Student loanIssue with income share agreementClosed with explanationconsumerfinance.gov
July 20, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 10, 2024Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
May 8, 2024Student loanIssue with income share agreementClosed with monetary reliefconsumerfinance.gov
March 16, 2024Student loanIssue where my lender is my schoolClosed with explanationconsumerfinance.gov
November 12, 2023Student loanIssue with income share agreementClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.