Skip to the page
Get started free

Data / Consumer complaints / CARD Corporation / Prepaid card

CARD Corporation: 46 CFPB complaints about prepaid card, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

CARD Corporation drew 46 consumer complaints about prepaid card in the CFPB database in the three years to November 6, 2026, 34.1% of its 135 complaints in that time. The most common issue was “Problem getting a card or closing an account”. The company responded on time to 91.3% of them, and 2.2% closed with monetary or other relief.

The request: Watch CARD Corporation: each new CFPB complaint about prepaid card by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet prepaid card in California

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 46Complaints, last 3 years
  • 34.1%Share of the company's complaints
  • 91.3%Responded on time
  • 2.2%Closed with relief
  • Oct 20, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 2026817.4%
12 months to Nov 6, 20252145.7%
12 months to Nov 6, 20241737%

Issues

IssueComplaintsShare
Problem getting a card or closing an account1634.8%
Unexpected or other fees1328.3%
Problem with a purchase or transfer1021.7%
Trouble using the card715.2%

How the company responded

Company responseComplaintsShare
Closed with explanation4189.1%
Untimely response48.7%
Closed with monetary relief12.2%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California817.4%
Georgia48.7%
Kansas36.5%
New York36.5%
Arkansas24.3%
Florida24.3%
Illinois24.3%
Massachusetts24.3%
North Carolina24.3%
Ohio24.3%
Pennsylvania24.3%
Tennessee24.3%
Texas24.3%
Colorado12.2%
Connecticut12.2%
Louisiana12.2%
Maine12.2%
Michigan12.2%
North Dakota12.2%
Nebraska12.2%
Nevada12.2%
South Carolina12.2%
West Virginia12.2%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 20, 2026Prepaid cardProblem getting a card or closing an accountUntimely responseconsumerfinance.gov
May 22, 2026Prepaid cardProblem with a purchase or transferUntimely responseconsumerfinance.gov
May 12, 2026Prepaid cardUnexpected or other feesUntimely responseconsumerfinance.gov
April 22, 2026Prepaid cardProblem getting a card or closing an accountUntimely responseconsumerfinance.gov
February 3, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
January 29, 2026Prepaid cardProblem with a purchase or transferClosed with monetary reliefconsumerfinance.gov
December 22, 2025Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
November 25, 2025Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 29, 2025Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 7, 2025Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 7, 2025Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
September 3, 2025Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
August 28, 2025Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
August 11, 2025Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
July 23, 2025Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
June 30, 2025Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
June 30, 2025Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
June 24, 2025Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
June 21, 2025Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
May 1, 2025Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
April 17, 2025Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
February 7, 2025Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
February 7, 2025Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
January 31, 2025Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
January 27, 2025Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.