Data / Consumer complaints / CARD Corporation
CARD Corporation: 135 CFPB consumer complaints in the last 3 years
CARD Corporation drew 135 consumer complaints in the CFPB database in the three years to November 6, 2026, and 407 since 2016. The largest group, 77, was about checking or savings account, and the most common issue was “Managing an account” with 40. The company responded on time to 88.9% of the complaints, and 1.5% closed with monetary or other relief.
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- 135Complaints, last 3 years
- 407Complaints, all years
- 88.9%Responded on time
- 1.5%Closed with relief
- 5Products
- Oct 20, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 18 |
| 2025 | 55 |
| 2024 | 54 |
| 2023 | 45 |
| 2022 | 49 |
| 2021 | 57 |
| 2020 | 41 |
| 2019 | 46 |
| 2018 | 17 |
| 2017 | 16 |
| 2016 | 9 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 77 | 57% |
| Prepaid card | 46 | 34.1% |
| Credit card | 9 | 6.7% |
| Money transfer, virtual currency, or money service | 2 | 1.5% |
| Credit reporting or other personal consumer reports | 1 | 0.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 40 | 29.6% |
| Problem getting a card or closing an account | 16 | 11.9% |
| Opening an account | 15 | 11.1% |
| Unexpected or other fees | 14 | 10.4% |
| Closing an account | 13 | 9.6% |
| Problem with a purchase or transfer | 10 | 7.4% |
| Problem with a lender or other company charging your account | 8 | 5.9% |
| Trouble using the card | 7 | 5.2% |
| Getting a credit card | 5 | 3.7% |
| Closing your account | 2 | 1.5% |
| Fraud or scam | 1 | 0.7% |
| Improper use of your report | 1 | 0.7% |
| Other features, terms, or problems | 1 | 0.7% |
| Problem caused by your funds being low | 1 | 0.7% |
| Problem with a purchase shown on your statement | 1 | 0.7% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 118 | 87.4% |
| Untimely response | 15 | 11.1% |
| Closed with monetary relief | 2 | 1.5% |
States
| State | Complaints | Share |
|---|---|---|
| California | 17 | 12.6% |
| Texas | 17 | 12.6% |
| Georgia | 10 | 7.4% |
| Florida | 8 | 5.9% |
| Colorado | 6 | 4.4% |
| Illinois | 6 | 4.4% |
| Massachusetts | 6 | 4.4% |
| Ohio | 6 | 4.4% |
| Pennsylvania | 6 | 4.4% |
| New Jersey | 5 | 3.7% |
| New York | 4 | 3% |
| Virginia | 4 | 3% |
| Arkansas | 3 | 2.2% |
| Kansas | 3 | 2.2% |
| Kentucky | 3 | 2.2% |
| Minnesota | 3 | 2.2% |
| Alabama | 2 | 1.5% |
| Louisiana | 2 | 1.5% |
| Michigan | 2 | 1.5% |
| North Carolina | 2 | 1.5% |
| New Hampshire | 2 | 1.5% |
| Nevada | 2 | 1.5% |
| Tennessee | 2 | 1.5% |
| Connecticut | 1 | 0.7% |
| Iowa | 1 | 0.7% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 20, 2026 | Prepaid card | Problem getting a card or closing an account | Untimely response | consumerfinance.gov |
| September 8, 2026 | Checking or savings account | Managing an account | Untimely response | consumerfinance.gov |
| July 31, 2026 | Checking or savings account | Closing an account | Untimely response | consumerfinance.gov |
| July 5, 2026 | Checking or savings account | Managing an account | Untimely response | consumerfinance.gov |
| July 2, 2026 | Checking or savings account | Managing an account | Untimely response | consumerfinance.gov |
| June 25, 2026 | Checking or savings account | Managing an account | Untimely response | consumerfinance.gov |
| May 22, 2026 | Prepaid card | Problem with a purchase or transfer | Untimely response | consumerfinance.gov |
| May 12, 2026 | Prepaid card | Unexpected or other fees | Untimely response | consumerfinance.gov |
| May 8, 2026 | Checking or savings account | Managing an account | Untimely response | consumerfinance.gov |
| April 22, 2026 | Prepaid card | Problem getting a card or closing an account | Untimely response | consumerfinance.gov |
| April 14, 2026 | Checking or savings account | Closing an account | Untimely response | consumerfinance.gov |
| April 6, 2026 | Checking or savings account | Managing an account | Untimely response | consumerfinance.gov |
| March 4, 2026 | Checking or savings account | Closing an account | Untimely response | consumerfinance.gov |
| February 28, 2026 | Checking or savings account | Problem caused by your funds being low | Untimely response | consumerfinance.gov |
| February 7, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| February 3, 2026 | Prepaid card | Problem getting a card or closing an account | Closed with explanation | consumerfinance.gov |
| January 29, 2026 | Prepaid card | Problem with a purchase or transfer | Closed with monetary relief | consumerfinance.gov |
| January 6, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Untimely response | consumerfinance.gov |
| December 22, 2025 | Prepaid card | Unexpected or other fees | Closed with explanation | consumerfinance.gov |
| November 25, 2025 | Prepaid card | Problem with a purchase or transfer | Closed with explanation | consumerfinance.gov |
| October 29, 2025 | Prepaid card | Problem getting a card or closing an account | Closed with explanation | consumerfinance.gov |
| October 7, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 7, 2025 | Prepaid card | Problem with a purchase or transfer | Closed with explanation | consumerfinance.gov |
| October 7, 2025 | Prepaid card | Unexpected or other fees | Closed with explanation | consumerfinance.gov |
| September 26, 2025 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| September 20, 2025 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| September 8, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 3, 2025 | Prepaid card | Problem getting a card or closing an account | Closed with explanation | consumerfinance.gov |
| September 2, 2025 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| August 28, 2025 | Prepaid card | Trouble using the card | Closed with explanation | consumerfinance.gov |
| August 11, 2025 | Prepaid card | Unexpected or other fees | Closed with explanation | consumerfinance.gov |
| July 23, 2025 | Prepaid card | Unexpected or other fees | Closed with explanation | consumerfinance.gov |
| July 16, 2025 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| July 14, 2025 | Money transfer, virtual currency, or money service | Unexpected or other fees | Closed with explanation | consumerfinance.gov |
| July 13, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 9, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 30, 2025 | Prepaid card | Unexpected or other fees | Closed with explanation | consumerfinance.gov |
| June 30, 2025 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| June 30, 2025 | Prepaid card | Unexpected or other fees | Closed with explanation | consumerfinance.gov |
| June 26, 2025 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| June 24, 2025 | Prepaid card | Trouble using the card | Closed with explanation | consumerfinance.gov |
| June 21, 2025 | Prepaid card | Unexpected or other fees | Closed with explanation | consumerfinance.gov |
| May 30, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 1, 2025 | Prepaid card | Problem getting a card or closing an account | Closed with explanation | consumerfinance.gov |
| April 17, 2025 | Prepaid card | Problem getting a card or closing an account | Closed with explanation | consumerfinance.gov |
| April 17, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 17, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 14, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 10, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 8, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.