Data / Consumer complaints / Capital Accounts, LLC / Credit reporting or other personal consumer reports
Capital Accounts, LLC: 79 CFPB complaints about credit reporting or other personal consumer reports, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Capital Accounts, LLC drew 79 consumer complaints about credit reporting or other personal consumer reports in the CFPB database in the three years to November 6, 2026, 34.3% of its 230 complaints in that time. The most common issue was “Incorrect information on your report”. The company responded on time to 3.8% of them, and 0.0% closed with monetary or other relief.
The request: Watch Capital Accounts, LLC: each new CFPB complaint about credit reporting or other personal consumer reports by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 79Complaints, last 3 years
- 34.3%Share of the company's complaints
- 3.8%Responded on time
- 0.0%Closed with relief
- Oct 21, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 34 | 43% |
| 12 months to Nov 6, 2025 | 29 | 36.7% |
| 12 months to Nov 6, 2024 | 16 | 20.3% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 33 | 41.8% |
| Improper use of your report | 25 | 31.6% |
| Problem with a company's investigation into an existing problem | 13 | 16.5% |
| Credit monitoring or identity theft protection services | 6 | 7.6% |
| Identity theft protection or other monitoring services | 2 | 2.5% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Untimely response | 76 | 96.2% |
| Closed with explanation | 3 | 3.8% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Texas | 14 | 17.7% |
| California | 9 | 11.4% |
| Illinois | 9 | 11.4% |
| New York | 7 | 8.9% |
| Florida | 6 | 7.6% |
| Pennsylvania | 5 | 6.3% |
| Maryland | 4 | 5.1% |
| North Carolina | 3 | 3.8% |
| New Jersey | 3 | 3.8% |
| Virginia | 3 | 3.8% |
| Alabama | 2 | 2.5% |
| Arizona | 2 | 2.5% |
| Louisiana | 2 | 2.5% |
| Mississippi | 2 | 2.5% |
| Georgia | 1 | 1.3% |
| Idaho | 1 | 1.3% |
| Massachusetts | 1 | 1.3% |
| Michigan | 1 | 1.3% |
| Minnesota | 1 | 1.3% |
| Ohio | 1 | 1.3% |
| Oregon | 1 | 1.3% |
| West Virginia | 1 | 1.3% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 21, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| October 10, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| October 6, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Untimely response | consumerfinance.gov |
| August 7, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| August 1, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| July 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| July 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| June 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| June 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| May 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| May 26, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Untimely response | consumerfinance.gov |
| May 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| May 17, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| May 14, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Untimely response | consumerfinance.gov |
| May 4, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| May 3, 2026 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Untimely response | consumerfinance.gov |
| May 3, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Untimely response | consumerfinance.gov |
| May 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| April 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| April 27, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| April 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| April 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| April 9, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Untimely response | consumerfinance.gov |
| April 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
Also on SpecStream
- All Capital Accounts, LLC complaints
- Every company with Credit reporting or other personal consumer reports complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.