Data / Consumer complaints / Bright Capital Inc
Bright Capital Inc: 143 CFPB consumer complaints in the last 3 years
Bright Capital Inc drew 143 consumer complaints in the CFPB database in the three years to November 6, 2026, and 205 since 2022. The largest group, 39, was about debt or credit management, and the most common issue was “Charged upfront or unexpected fees” with 18. The company responded on time to 87.4% of the complaints, and 0.7% closed with monetary or other relief.
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- 143Complaints, last 3 years
- 205Complaints, all years
- 87.4%Responded on time
- 0.7%Closed with relief
- 8Products
- Sep 24, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 40 |
| 2025 | 37 |
| 2024 | 53 |
| 2023 | 70 |
| 2022 | 5 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt or credit management | 39 | 27.3% |
| Credit reporting or other personal consumer reports | 33 | 23.1% |
| Checking or savings account | 28 | 19.6% |
| Payday loan, title loan, personal loan, or advance loan | 21 | 14.7% |
| Money transfer, virtual currency, or money service | 10 | 7% |
| Debt collection | 7 | 4.9% |
| Credit card | 4 | 2.8% |
| Prepaid card | 1 | 0.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Charged upfront or unexpected fees | 18 | 12.6% |
| Problem with a lender or other company charging your account | 18 | 12.6% |
| Incorrect information on your report | 17 | 11.9% |
| Didn't provide services promised | 11 | 7.7% |
| Charged fees or interest you didn't expect | 10 | 7% |
| Improper use of your report | 8 | 5.6% |
| Confusing or misleading advertising or marketing | 5 | 3.5% |
| Closing an account | 4 | 2.8% |
| Managing an account | 4 | 2.8% |
| Problem with a company's investigation into an existing problem | 4 | 2.8% |
| Problem with customer service | 4 | 2.8% |
| Attempts to collect debt not owed | 3 | 2.1% |
| Took or threatened to take negative or legal action | 3 | 2.1% |
| Trouble accessing funds in your mobile or digital wallet | 3 | 2.1% |
| Unauthorized transactions or other transaction problem | 3 | 2.1% |
| Can't stop withdrawals from your bank account | 2 | 1.4% |
| Fraud or scam | 2 | 1.4% |
| Money was taken from your bank account on the wrong day or for the wrong amount | 2 | 1.4% |
| Other features, terms, or problems | 2 | 1.4% |
| Problem caused by your funds being low | 2 | 1.4% |
| Problem when making payments | 2 | 1.4% |
| Problem with additional add-on products or services | 2 | 1.4% |
| Problem with fraud alerts or security freezes | 2 | 1.4% |
| Advertising and marketing, including promotional offers | 1 | 0.7% |
| Can't contact lender or servicer | 1 | 0.7% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 142 | 99.3% |
| Closed with monetary relief | 1 | 0.7% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 22 | 15.4% |
| Florida | 11 | 7.7% |
| New York | 9 | 6.3% |
| Pennsylvania | 9 | 6.3% |
| Virginia | 8 | 5.6% |
| New Jersey | 7 | 4.9% |
| Ohio | 6 | 4.2% |
| Illinois | 5 | 3.5% |
| Maryland | 5 | 3.5% |
| Michigan | 4 | 2.8% |
| North Carolina | 4 | 2.8% |
| Oklahoma | 4 | 2.8% |
| Washington | 4 | 2.8% |
| Alaska | 3 | 2.1% |
| Alabama | 3 | 2.1% |
| California | 3 | 2.1% |
| District of Columbia | 3 | 2.1% |
| Georgia | 3 | 2.1% |
| Massachusetts | 3 | 2.1% |
| Mississippi | 3 | 2.1% |
| Indiana | 2 | 1.4% |
| Kentucky | 2 | 1.4% |
| Minnesota | 2 | 1.4% |
| Missouri | 2 | 1.4% |
| Tennessee | 2 | 1.4% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 24, 2026 | Debt or credit management | Didn't provide services promised | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 13, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with monetary relief | consumerfinance.gov |
| September 9, 2026 | Debt or credit management | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| August 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Money was taken from your bank account on the wrong day or for the wrong amount | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't contact lender or servicer | Closed with explanation | consumerfinance.gov |
| July 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| July 18, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| July 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| July 12, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| July 10, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| July 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| July 4, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 2, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| May 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Money was taken from your bank account on the wrong day or for the wrong amount | Closed with explanation | consumerfinance.gov |
| May 23, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 15, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| May 10, 2026 | Debt or credit management | Problem with customer service | Closed with explanation | consumerfinance.gov |
| May 8, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| May 8, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| April 16, 2026 | Credit reporting or other personal consumer reports | Problem with fraud alerts or security freezes | Closed with explanation | consumerfinance.gov |
| April 15, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with explanation | consumerfinance.gov |
| April 3, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 3, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| March 27, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| March 23, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| March 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 12, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| February 9, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 21, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 20, 2026 | Money transfer, virtual currency, or money service | Trouble accessing funds in your mobile or digital wallet | Closed with explanation | consumerfinance.gov |
| December 31, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 20, 2025 | Debt or credit management | Problem with customer service | Closed with explanation | consumerfinance.gov |
| December 10, 2025 | Money transfer, virtual currency, or money service | Trouble accessing funds in your mobile or digital wallet | Closed with explanation | consumerfinance.gov |
| December 3, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 15, 2025 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| November 13, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| November 13, 2025 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| October 26, 2025 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with explanation | consumerfinance.gov |
| September 21, 2025 | Prepaid card | Problem getting a card or closing an account | Closed with explanation | consumerfinance.gov |
| September 6, 2025 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.