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Data / Consumer complaints / Bright Capital Inc / Debt or credit management

Bright Capital Inc: 39 CFPB complaints about debt or credit management, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Bright Capital Inc drew 39 consumer complaints about debt or credit management in the CFPB database in the three years to November 6, 2026, 27.3% of its 143 complaints in that time. The most common issue was “Charged upfront or unexpected fees”. The company responded on time to 94.9% of them, and 0.0% closed with monetary or other relief.

The request: Watch Bright Capital Inc: each new CFPB complaint about debt or credit management by issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 39Complaints, last 3 years
  • 27.3%Share of the company's complaints
  • 94.9%Responded on time
  • 0.0%Closed with relief
  • Sep 24, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 2026410.3%
12 months to Nov 6, 20251230.8%
12 months to Nov 6, 20242359%

Issues

IssueComplaintsShare
Charged upfront or unexpected fees1846.2%
Didn't provide services promised1128.2%
Confusing or misleading advertising or marketing410.3%
Problem with customer service410.3%
Confusing or missing disclosures12.6%
Unauthorized withdrawals or charges12.6%

How the company responded

Company responseComplaintsShare
Closed with explanation39100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Texas615.4%
Pennsylvania410.3%
California37.7%
New York37.7%
District of Columbia25.1%
Florida25.1%
Georgia25.1%
Massachusetts25.1%
Missouri25.1%
New Jersey25.1%
Alaska12.6%
Arkansas12.6%
Indiana12.6%
Kentucky12.6%
Michigan12.6%
Mississippi12.6%
Nevada12.6%
Ohio12.6%
Oklahoma12.6%
Oregon12.6%
Washington12.6%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 24, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
September 9, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
May 10, 2026Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
December 20, 2025Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
August 27, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
August 26, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
August 14, 2025Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
August 1, 2025Debt or credit managementConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
July 8, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
July 3, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
April 6, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
March 23, 2025Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
January 24, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
January 14, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
December 29, 2024Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
December 17, 2024Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
October 11, 2024Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
October 11, 2024Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
October 2, 2024Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
September 28, 2024Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
August 13, 2024Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
August 9, 2024Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
August 2, 2024Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
May 16, 2024Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
May 1, 2024Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.