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Data / Consumer complaints / Bill.Com, LLC / Money transfer, virtual currency, or money service

Bill.Com, LLC: 51 CFPB complaints about money transfer, virtual currency, or money service, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Bill.Com, LLC drew 51 consumer complaints about money transfer, virtual currency, or money service in the CFPB database in the three years to November 6, 2026, 47.2% of its 108 complaints in that time. The most common issue was “Other transaction problem”. The company responded on time to 100.0% of them, and 3.9% closed with monetary or other relief.

The request: Watch Bill.Com, LLC: each new CFPB complaint about money transfer, virtual currency, or money service by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 51Complaints, last 3 years
  • 47.2%Share of the company's complaints
  • 100.0%Responded on time
  • 3.9%Closed with relief
  • Nov 2, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20262752.9%
12 months to Nov 6, 20251529.4%
12 months to Nov 6, 2024917.6%

Issues

IssueComplaintsShare
Other transaction problem1325.5%
Money was not available when promised713.7%
Unexpected or other fees713.7%
Fraud or scam59.8%
Confusing or missing disclosures47.8%
Trouble accessing funds in your mobile or digital wallet47.8%
Other service problem35.9%
Unauthorized transactions or other transaction problem35.9%
Confusing or misleading advertising or marketing23.9%
Wrong amount charged or received23.9%
Managing, opening, or closing your mobile wallet account12%

How the company responded

Company responseComplaintsShare
Closed with explanation4588.2%
In progress47.8%
Closed with monetary relief23.9%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
New York815.7%
California611.8%
Florida59.8%
Texas47.8%
Arizona23.9%
Georgia23.9%
Idaho23.9%
Illinois23.9%
Maryland23.9%
Virginia23.9%
Colorado12%
Indiana12%
Kentucky12%
Massachusetts12%
Michigan12%
Montana12%
North Carolina12%
New Jersey12%
Ohio12%
Oklahoma12%
Pennsylvania12%
Tennessee12%
Utah12%
Washington12%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 2, 2026Money transfer, virtual currency, or money serviceOther transaction problemIn progressconsumerfinance.gov
November 2, 2026Money transfer, virtual currency, or money serviceOther transaction problemIn progressconsumerfinance.gov
October 26, 2026Money transfer, virtual currency, or money serviceWrong amount charged or receivedIn progressconsumerfinance.gov
October 16, 2026Money transfer, virtual currency, or money serviceOther transaction problemIn progressconsumerfinance.gov
October 9, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
September 24, 2026Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
September 1, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountClosed with explanationconsumerfinance.gov
August 20, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with monetary reliefconsumerfinance.gov
August 17, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with monetary reliefconsumerfinance.gov
July 25, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
June 26, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
June 17, 2026Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
June 16, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
June 15, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
June 4, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
May 26, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
April 8, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
April 2, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
March 31, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
March 25, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
March 12, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
February 15, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
February 12, 2026Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
February 6, 2026Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
February 2, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.