Skip to the page
Get started free

Data / Consumer complaints / Bill.Com, LLC

Bill.Com, LLC: 108 CFPB consumer complaints in the last 3 years

Bill.Com, LLC drew 108 consumer complaints in the CFPB database in the three years to November 6, 2026, and 134 since 2019. The largest group, 51, was about money transfer, virtual currency, or money service, and the most common issue was “Other transaction problem” with 13. The company responded on time to 100.0% of the complaints, and 1.9% closed with monetary or other relief. The CFPB records the company as BILL.COM, LLC.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every money transfer, virtual currency, or money service companyGet money transfer, virtual currency, or money service in California
  • 108Complaints, last 3 years
  • 134Complaints, all years
  • 100.0%Responded on time
  • 1.9%Closed with relief
  • 7Products
  • Nov 2, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 650
202530
202425
202316
20227
20213
20201
20192

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Money transfer, virtual currency, or money service5147.2%
Credit card3330.6%
Checking or savings account98.3%
Payday loan, title loan, personal loan, or advance loan76.5%
Debt collection65.6%
Credit reporting or other personal consumer reports10.9%
Debt or credit management10.9%

Issues

IssueComplaintsShare
Other transaction problem1312%
Problem with a purchase shown on your statement1110.2%
Closing your account76.5%
Money was not available when promised76.5%
Unexpected or other fees76.5%
Managing an account65.6%
Other features, terms, or problems65.6%
Fraud or scam54.6%
Trouble using your card54.6%
Attempts to collect debt not owed43.7%
Confusing or missing disclosures43.7%
Trouble accessing funds in your mobile or digital wallet43.7%
Getting a credit card32.8%
Other service problem32.8%
Problem with a lender or other company charging your account32.8%
Unauthorized transactions or other transaction problem32.8%
Confusing or misleading advertising or marketing21.9%
Getting a line of credit21.9%
Wrong amount charged or received21.9%
Advertising and marketing, including promotional offers10.9%
Charged upfront or unexpected fees10.9%
Communication tactics10.9%
Credit limit changed10.9%
Managing, opening, or closing your mobile wallet account10.9%
Problem with a company's investigation into an existing problem10.9%

How the company responded

Company responseComplaintsShare
Closed with explanation9890.7%
In progress87.4%
Closed with monetary relief21.9%

States

StateComplaintsShare
California1413%
New York1110.2%
Florida98.3%
Texas76.5%
Virginia76.5%
Arizona43.7%
Illinois43.7%
New Jersey43.7%
Pennsylvania43.7%
Louisiana32.8%
Massachusetts32.8%
Maryland32.8%
North Carolina32.8%
South Carolina32.8%
Washington32.8%
District of Columbia21.9%
Georgia21.9%
Idaho21.9%
Indiana21.9%
Michigan21.9%
Nevada21.9%
Tennessee21.9%
Alabama10.9%
Colorado10.9%
Connecticut10.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 2, 2026Money transfer, virtual currency, or money serviceOther transaction problemIn progressconsumerfinance.gov
November 2, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
November 2, 2026Money transfer, virtual currency, or money serviceOther transaction problemIn progressconsumerfinance.gov
October 26, 2026Money transfer, virtual currency, or money serviceWrong amount charged or receivedIn progressconsumerfinance.gov
October 17, 2026Debt or credit managementCharged upfront or unexpected feesIn progressconsumerfinance.gov
October 16, 2026Money transfer, virtual currency, or money serviceOther transaction problemIn progressconsumerfinance.gov
October 15, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 14, 2026Credit cardOther features, terms, or problemsIn progressconsumerfinance.gov
October 9, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
September 24, 2026Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
September 3, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
September 1, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountClosed with explanationconsumerfinance.gov
August 20, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with monetary reliefconsumerfinance.gov
August 17, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with monetary reliefconsumerfinance.gov
July 29, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
July 25, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
July 9, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
July 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 26, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
June 17, 2026Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
June 16, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
June 16, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 15, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
June 4, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
June 2, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
May 26, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
May 7, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
April 29, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
April 28, 2026Payday loan, title loan, personal loan, or advance loanProblems receiving the advanceClosed with explanationconsumerfinance.gov
April 16, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 8, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
April 8, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
April 3, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
April 2, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
March 31, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
March 25, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
March 23, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 18, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 18, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 12, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
March 3, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
February 15, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
February 12, 2026Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
February 6, 2026Money transfer, virtual currency, or money serviceUnexpected or other feesClosed with explanationconsumerfinance.gov
February 2, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
January 27, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
January 13, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
January 12, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
January 12, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
January 7, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.