Data / Consumer complaints / Bank of Hawaii Corporation
Bank of Hawaii Corporation: 126 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Bank of Hawaii Corporation drew 126 consumer complaints in the CFPB database in the three years to November 6, 2026, and 363 since 2011. The largest group, 90, was about checking or savings account, and the most common issue was “Managing an account” with 49. The company responded on time to 98.4% of the complaints, and 14.3% closed with monetary or other relief. The CFPB records the company as BANK OF HAWAII CORPORATION.
The request: Watch Bank of Hawaii Corporation: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
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- 126Complaints, last 3 years
- 363Complaints, all years
- 98.4%Responded on time
- 14.3%Closed with relief
- 8Products
- Oct 3, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 50 |
| 2025 | 40 |
| 2024 | 32 |
| 2023 | 29 |
| 2022 | 22 |
| 2021 | 32 |
| 2020 | 16 |
| 2019 | 22 |
| 2018 | 21 |
| 2017 | 24 |
| 2016 | 13 |
| 2015 | 15 |
| 2014 | 19 |
| 2013 | 20 |
| 2012 | 7 |
| 2011 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 90 | 71.4% |
| Credit reporting or other personal consumer reports | 10 | 7.9% |
| Vehicle loan or lease | 8 | 6.3% |
| Mortgage | 6 | 4.8% |
| Debt collection | 4 | 3.2% |
| Money transfer, virtual currency, or money service | 4 | 3.2% |
| Payday loan, title loan, personal loan, or advance loan | 3 | 2.4% |
| Prepaid card | 1 | 0.8% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 49 | 38.9% |
| Problem caused by your funds being low | 17 | 13.5% |
| Opening an account | 9 | 7.1% |
| Closing an account | 8 | 6.3% |
| Problem with a lender or other company charging your account | 6 | 4.8% |
| Repossession | 5 | 4% |
| Improper use of your report | 4 | 3.2% |
| Problem with a company's investigation into an existing problem | 4 | 3.2% |
| Attempts to collect debt not owed | 3 | 2.4% |
| Fraud or scam | 3 | 2.4% |
| Trouble during payment process | 3 | 2.4% |
| Closing on a mortgage | 2 | 1.6% |
| Incorrect information on your report | 2 | 1.6% |
| Managing the loan or lease | 2 | 1.6% |
| Problem with a company's investigation into an existing issue | 2 | 1.6% |
| Problem with the payoff process at the end of the loan | 2 | 1.6% |
| False statements or representation | 1 | 0.8% |
| Other transaction problem | 1 | 0.8% |
| Problem with cash advance | 1 | 0.8% |
| Struggling to pay mortgage | 1 | 0.8% |
| Trouble using the card | 1 | 0.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 108 | 85.7% |
| Closed with monetary relief | 18 | 14.3% |
States
| State | Complaints | Share |
|---|---|---|
| Hawaii | 73 | 57.9% |
| California | 9 | 7.1% |
| Florida | 5 | 4% |
| Nevada | 5 | 4% |
| Guam | 4 | 3.2% |
| Arizona | 3 | 2.4% |
| Colorado | 3 | 2.4% |
| Oregon | 3 | 2.4% |
| Alabama | 2 | 1.6% |
| Michigan | 2 | 1.6% |
| New York | 2 | 1.6% |
| Arkansas | 1 | 0.8% |
| Illinois | 1 | 0.8% |
| Northern Mariana Islands | 1 | 0.8% |
| Mississippi | 1 | 0.8% |
| Montana | 1 | 0.8% |
| Ohio | 1 | 0.8% |
| Oklahoma | 1 | 0.8% |
| South Carolina | 1 | 0.8% |
| Texas | 1 | 0.8% |
| Utah | 1 | 0.8% |
| Washington | 1 | 0.8% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 3, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| August 29, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| August 25, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| August 25, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| August 4, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 3, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| July 26, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 26, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 25, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| July 23, 2026 | Vehicle loan or lease | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 21, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| July 18, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 11, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| July 2, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| June 25, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 24, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 19, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 11, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 11, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 11, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 5, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 4, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| June 4, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| May 30, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| May 21, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 21, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 4, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| April 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with monetary relief | consumerfinance.gov |
| April 23, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| April 21, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 17, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| April 9, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| March 21, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| March 8, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 6, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| March 5, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| January 31, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| January 30, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with monetary relief | consumerfinance.gov |
| January 25, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| January 24, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| January 16, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| January 13, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| January 9, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 6, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Vehicle loan or lease complaints
- Every company with Mortgage complaints
- Consumer complaints in Hawaii
- Consumer complaints in California
- Consumer complaints in Nevada
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.