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Data / Consumer complaints / Ava Finance, Inc / Credit card

Ava Finance, Inc: 82 CFPB complaints about credit card, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Ava Finance, Inc drew 82 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 7.6% of its 1,072 complaints in that time. The most common issue was “Incorrect information on your report”. The company responded on time to 95.1% of them, and 2.4% closed with monetary or other relief.

The request: Watch Ava Finance, Inc: each new CFPB complaint about credit card by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 82Complaints, last 3 years
  • 7.6%Share of the company's complaints
  • 95.1%Responded on time
  • 2.4%Closed with relief
  • Oct 1, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20263441.5%
12 months to Nov 6, 20253340.2%
12 months to Nov 6, 20241518.3%

Issues

IssueComplaintsShare
Incorrect information on your report1923.2%
Getting a credit card1518.3%
Problem when making payments1417.1%
Problem with a purchase shown on your statement67.3%
Closing your account56.1%
Fees or interest44.9%
Trouble using your card44.9%
Advertising and marketing, including promotional offers33.7%
Improper use of your report33.7%
Other features, terms, or problems33.7%
Problem with a company's investigation into an existing problem33.7%
Struggling to pay your bill22.4%
Problem with fraud alerts or security freezes11.2%

How the company responded

Company responseComplaintsShare
Closed with explanation8097.6%
Closed with non-monetary relief22.4%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California1012.2%
Florida1012.2%
Georgia78.5%
Texas78.5%
Pennsylvania67.3%
Ohio56.1%
Illinois44.9%
New York44.9%
South Carolina44.9%
Alabama33.7%
Arkansas22.4%
Arizona22.4%
Maryland22.4%
North Carolina22.4%
Virginia22.4%
Connecticut11.2%
Delaware11.2%
Indiana11.2%
Kentucky11.2%
Louisiana11.2%
Massachusetts11.2%
Minnesota11.2%
Mississippi11.2%
New Jersey11.2%
Oklahoma11.2%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 1, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
September 17, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
August 22, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
August 14, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 13, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 15, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
July 8, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 3, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 3, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
July 2, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
June 3, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
May 26, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 9, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
May 3, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
April 18, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
April 15, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
April 7, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
March 31, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
March 29, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 26, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 22, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 5, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
February 10, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
February 2, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 31, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.