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Data / Consumer complaints / Ava Finance, Inc

Ava Finance, Inc: 1,072 CFPB consumer complaints in the last 3 years

Ava Finance, Inc drew 1,072 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,072 since 2024. The largest group, 715, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 478. The company responded on time to 95.0% of the complaints, and 0.3% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Texas
  • 1,072Complaints, last 3 years
  • 1,072Complaints, all years
  • 95.0%Responded on time
  • 0.3%Closed with relief
  • 7Products
  • Oct 25, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6477
2025430
2024165

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit reporting or other personal consumer reports71566.7%
Debt collection23121.5%
Credit card827.6%
Payday loan, title loan, personal loan, or advance loan201.9%
Debt or credit management121.1%
Checking or savings account111%
Money transfer, virtual currency, or money service10.1%

Issues

IssueComplaintsShare
Incorrect information on your report47844.6%
Improper use of your report13212.3%
Problem with a company's investigation into an existing problem13012.1%
Attempts to collect debt not owed847.8%
Took or threatened to take negative or legal action837.7%
False statements or representation423.9%
Written notification about debt181.7%
Getting a credit card151.4%
Problem when making payments151.4%
Didn't provide services promised70.7%
Credit monitoring or identity theft protection services60.6%
Managing an account60.6%
Problem with a purchase shown on your statement60.6%
Closing your account50.5%
Fees or interest40.4%
Problem with additional add-on products or services40.4%
Trouble using your card40.4%
Unable to get your credit report or credit score40.4%
Advertising and marketing, including promotional offers30.3%
Other features, terms, or problems30.3%
Problem with a lender or other company charging your account30.3%
Charged upfront or unexpected fees20.2%
Electronic communications20.2%
Problem with fraud alerts or security freezes20.2%
Struggling to pay your bill20.2%

How the company responded

Company responseComplaintsShare
Closed with explanation1,06399.2%
In progress60.6%
Closed with non-monetary relief30.3%

States

StateComplaintsShare
Texas18217%
Florida14013.1%
Georgia1009.3%
California555.1%
New York514.8%
Illinois504.7%
Pennsylvania504.7%
South Carolina474.4%
Michigan393.6%
North Carolina383.5%
Ohio383.5%
Alabama333.1%
Louisiana252.3%
Mississippi242.2%
Maryland222.1%
Nevada181.7%
Virginia171.6%
Arizona131.2%
Tennessee111%
Indiana100.9%
Kentucky90.8%
Massachusetts90.8%
New Jersey90.8%
Connecticut80.7%
District of Columbia80.7%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 25, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 23, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 17, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 16, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 14, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 13, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 12, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 12, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 9, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 8, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 4, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 2, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
October 1, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 1, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
September 30, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 30, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 22, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 21, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 17, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 11, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 11, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 11, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 10, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 10, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.