Data / Consumer complaints / America First Federal Credit Union
America First Federal Credit Union: 548 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
America First Federal Credit Union drew 548 consumer complaints in the CFPB database in the three years to November 6, 2026, and 964 since 2019. The largest group, 158, was about checking or savings account, and the most common issue was “Managing an account” with 102. The company responded on time to 93.2% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as AMERICA FIRST FEDERAL CREDIT UNION.
The request: Watch America First Federal Credit Union: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
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- 548Complaints, last 3 years
- 964Complaints, all years
- 93.2%Responded on time
- 0.0%Closed with relief
- 8Products
- Oct 24, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 213 |
| 2025 | 186 |
| 2024 | 130 |
| 2023 | 107 |
| 2022 | 104 |
| 2021 | 150 |
| 2020 | 52 |
| 2019 | 22 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 158 | 28.8% |
| Credit reporting or other personal consumer reports | 132 | 24.1% |
| Vehicle loan or lease | 120 | 21.9% |
| Credit card | 42 | 7.7% |
| Debt collection | 41 | 7.5% |
| Money transfer, virtual currency, or money service | 25 | 4.6% |
| Mortgage | 16 | 2.9% |
| Payday loan, title loan, personal loan, or advance loan | 14 | 2.6% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 102 | 18.6% |
| Incorrect information on your report | 86 | 15.7% |
| Managing the loan or lease | 58 | 10.6% |
| Improper use of your report | 41 | 7.5% |
| Problem with a company's investigation into an existing problem | 27 | 4.9% |
| Problem with a lender or other company charging your account | 26 | 4.7% |
| Problems at the end of the loan or lease | 20 | 3.6% |
| Repossession | 20 | 3.6% |
| Attempts to collect debt not owed | 19 | 3.5% |
| Problem with a purchase shown on your statement | 16 | 2.9% |
| Opening an account | 13 | 2.4% |
| Getting a loan or lease | 11 | 2% |
| Fraud or scam | 10 | 1.8% |
| Problem caused by your funds being low | 10 | 1.8% |
| Took or threatened to take negative or legal action | 9 | 1.6% |
| Closing an account | 6 | 1.1% |
| False statements or representation | 6 | 1.1% |
| Written notification about debt | 6 | 1.1% |
| Getting a credit card | 5 | 0.9% |
| Other transaction problem | 5 | 0.9% |
| Problem when making payments | 5 | 0.9% |
| Struggling to pay mortgage | 5 | 0.9% |
| Trouble during payment process | 4 | 0.7% |
| Applying for a mortgage or refinancing an existing mortgage | 3 | 0.5% |
| Credit monitoring or identity theft protection services | 3 | 0.5% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 521 | 95.1% |
| In progress | 26 | 4.7% |
| Untimely response | 1 | 0.2% |
States
| State | Complaints | Share |
|---|---|---|
| Utah | 200 | 36.5% |
| Nevada | 153 | 27.9% |
| Arizona | 77 | 14.1% |
| California | 39 | 7.1% |
| Idaho | 8 | 1.5% |
| North Carolina | 7 | 1.3% |
| Texas | 7 | 1.3% |
| Florida | 6 | 1.1% |
| Illinois | 5 | 0.9% |
| Washington | 5 | 0.9% |
| Wyoming | 5 | 0.9% |
| Colorado | 4 | 0.7% |
| Montana | 4 | 0.7% |
| Tennessee | 4 | 0.7% |
| Georgia | 3 | 0.5% |
| Virginia | 3 | 0.5% |
| Alabama | 2 | 0.4% |
| Hawaii | 2 | 0.4% |
| Kansas | 2 | 0.4% |
| Ohio | 2 | 0.4% |
| Arkansas | 1 | 0.2% |
| Iowa | 1 | 0.2% |
| Indiana | 1 | 0.2% |
| Louisiana | 1 | 0.2% |
| Michigan | 1 | 0.2% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 24, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | In progress | consumerfinance.gov |
| October 24, 2026 | Credit card | Problem with a purchase shown on your statement | In progress | consumerfinance.gov |
| October 23, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| October 23, 2026 | Mortgage | Incorrect information on your report | In progress | consumerfinance.gov |
| October 22, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| October 20, 2026 | Vehicle loan or lease | Managing the loan or lease | In progress | consumerfinance.gov |
| October 20, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | In progress | consumerfinance.gov |
| October 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | In progress | consumerfinance.gov |
| October 19, 2026 | Checking or savings account | Incorrect information on your report | In progress | consumerfinance.gov |
| October 14, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Vehicle loan or lease | Repossession | In progress | consumerfinance.gov |
| October 13, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Debt collection | Written notification about debt | In progress | consumerfinance.gov |
| October 11, 2026 | Vehicle loan or lease | Managing the loan or lease | In progress | consumerfinance.gov |
| October 10, 2026 | Debt collection | Written notification about debt | In progress | consumerfinance.gov |
| October 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | In progress | consumerfinance.gov |
| October 7, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | In progress | consumerfinance.gov |
| October 7, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 2, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | In progress | consumerfinance.gov |
| October 2, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | In progress | consumerfinance.gov |
| September 26, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Credit card | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | In progress | consumerfinance.gov |
| September 22, 2026 | Debt collection | Attempts to collect debt not owed | In progress | consumerfinance.gov |
| September 21, 2026 | Vehicle loan or lease | Managing the loan or lease | In progress | consumerfinance.gov |
| September 21, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 19, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 19, 2026 | Vehicle loan or lease | Getting a loan or lease | In progress | consumerfinance.gov |
| September 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | In progress | consumerfinance.gov |
| September 17, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 12, 2026 | Checking or savings account | Problem with a lender or other company charging your account | In progress | consumerfinance.gov |
| September 11, 2026 | Vehicle loan or lease | Managing the loan or lease | In progress | consumerfinance.gov |
| September 10, 2026 | Credit card | Fees or interest | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Vehicle loan or lease | Getting a loan or lease | In progress | consumerfinance.gov |
| September 9, 2026 | Money transfer, virtual currency, or money service | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| September 6, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Vehicle loan or lease | Getting a loan or lease | Untimely response | consumerfinance.gov |
| September 3, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Vehicle loan or lease complaints
- Every company with Credit card complaints
- Consumer complaints in Utah
- Consumer complaints in Nevada
- Consumer complaints in Arizona
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.