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Data / Consumer complaints / America First Federal Credit Union

America First Federal Credit Union: 548 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

America First Federal Credit Union drew 548 consumer complaints in the CFPB database in the three years to November 6, 2026, and 964 since 2019. The largest group, 158, was about checking or savings account, and the most common issue was “Managing an account” with 102. The company responded on time to 93.2% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as AMERICA FIRST FEDERAL CREDIT UNION.

The request: Watch America First Federal Credit Union: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 548Complaints, last 3 years
  • 964Complaints, all years
  • 93.2%Responded on time
  • 0.0%Closed with relief
  • 8Products
  • Oct 24, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6213
2025186
2024130
2023107
2022104
2021150
202052
201922

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Managing an account10218.6%
Incorrect information on your report8615.7%
Managing the loan or lease5810.6%
Improper use of your report417.5%
Problem with a company's investigation into an existing problem274.9%
Problem with a lender or other company charging your account264.7%
Problems at the end of the loan or lease203.6%
Repossession203.6%
Attempts to collect debt not owed193.5%
Problem with a purchase shown on your statement162.9%
Opening an account132.4%
Getting a loan or lease112%
Fraud or scam101.8%
Problem caused by your funds being low101.8%
Took or threatened to take negative or legal action91.6%
Closing an account61.1%
False statements or representation61.1%
Written notification about debt61.1%
Getting a credit card50.9%
Other transaction problem50.9%
Problem when making payments50.9%
Struggling to pay mortgage50.9%
Trouble during payment process40.7%
Applying for a mortgage or refinancing an existing mortgage30.5%
Credit monitoring or identity theft protection services30.5%

How the company responded

Company responseComplaintsShare
Closed with explanation52195.1%
In progress264.7%
Untimely response10.2%

States

StateComplaintsShare
Utah20036.5%
Nevada15327.9%
Arizona7714.1%
California397.1%
Idaho81.5%
North Carolina71.3%
Texas71.3%
Florida61.1%
Illinois50.9%
Washington50.9%
Wyoming50.9%
Colorado40.7%
Montana40.7%
Tennessee40.7%
Georgia30.5%
Virginia30.5%
Alabama20.4%
Hawaii20.4%
Kansas20.4%
Ohio20.4%
Arkansas10.2%
Iowa10.2%
Indiana10.2%
Louisiana10.2%
Michigan10.2%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 24, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 24, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 23, 2026MortgageIncorrect information on your reportIn progressconsumerfinance.gov
October 22, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 20, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 19, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectIn progressconsumerfinance.gov
October 19, 2026Checking or savings accountIncorrect information on your reportIn progressconsumerfinance.gov
October 14, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 13, 2026Vehicle loan or leaseRepossessionIn progressconsumerfinance.gov
October 13, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
October 12, 2026Debt collectionWritten notification about debtIn progressconsumerfinance.gov
October 11, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
October 10, 2026Debt collectionWritten notification about debtIn progressconsumerfinance.gov
October 8, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectIn progressconsumerfinance.gov
October 7, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 7, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 5, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 2, 2026Money transfer, virtual currency, or money serviceFraud or scamIn progressconsumerfinance.gov
October 2, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 2, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 1, 2026Payday loan, title loan, personal loan, or advance loanProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
September 26, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 25, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 23, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 22, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
September 22, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
September 21, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
September 21, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 19, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 19, 2026Vehicle loan or leaseGetting a loan or leaseIn progressconsumerfinance.gov
September 17, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanIn progressconsumerfinance.gov
September 17, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
September 17, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 16, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 16, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 12, 2026Checking or savings accountProblem with a lender or other company charging your accountIn progressconsumerfinance.gov
September 11, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
September 10, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
September 9, 2026Vehicle loan or leaseGetting a loan or leaseIn progressconsumerfinance.gov
September 9, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
September 8, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
September 6, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 4, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
September 4, 2026Vehicle loan or leaseGetting a loan or leaseUntimely responseconsumerfinance.gov
September 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 2, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.