Data / Consumer complaints / Alorica Inc. / Payday loan, title loan, personal loan, or advance loan
Alorica Inc.: 190 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Alorica Inc. drew 190 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 21.9% of its 866 complaints in that time. The most common issue was “Problem when making payments”. The company responded on time to 80.5% of them, and 0.0% closed with monetary or other relief.
The request: Watch Alorica Inc.: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 190Complaints, last 3 years
- 21.9%Share of the company's complaints
- 80.5%Responded on time
- 0.0%Closed with relief
- Oct 26, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 29 | 15.3% |
| 12 months to Nov 6, 2025 | 78 | 41.1% |
| 12 months to Nov 6, 2024 | 83 | 43.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Problem when making payments | 47 | 24.7% |
| Charged fees or interest you didn't expect | 43 | 22.6% |
| Incorrect information on your report | 25 | 13.2% |
| Problem with the payoff process at the end of the loan | 23 | 12.1% |
| Problem with additional add-on products or services | 18 | 9.5% |
| Struggling to pay your loan | 12 | 6.3% |
| Problem with a company's investigation into an existing problem | 9 | 4.7% |
| Getting the loan | 4 | 2.1% |
| Credit limit changed | 3 | 1.6% |
| Can't stop withdrawals from your bank account | 2 | 1.1% |
| Issues with repayment | 2 | 1.1% |
| Improper use of your report | 1 | 0.5% |
| Unable to get your credit report or credit score | 1 | 0.5% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 189 | 99.5% |
| In progress | 1 | 0.5% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| California | 28 | 14.7% |
| Texas | 22 | 11.6% |
| Florida | 16 | 8.4% |
| Georgia | 14 | 7.4% |
| New York | 12 | 6.3% |
| Illinois | 11 | 5.8% |
| Arizona | 7 | 3.7% |
| Michigan | 7 | 3.7% |
| Pennsylvania | 7 | 3.7% |
| Connecticut | 6 | 3.2% |
| North Carolina | 5 | 2.6% |
| New Jersey | 5 | 2.6% |
| Ohio | 5 | 2.6% |
| Maryland | 4 | 2.1% |
| Oregon | 4 | 2.1% |
| Virginia | 4 | 2.1% |
| Colorado | 3 | 1.6% |
| Indiana | 3 | 1.6% |
| Massachusetts | 3 | 1.6% |
| District of Columbia | 2 | 1.1% |
| Iowa | 2 | 1.1% |
| Louisiana | 2 | 1.1% |
| Oklahoma | 2 | 1.1% |
| South Carolina | 2 | 1.1% |
| Tennessee | 2 | 1.1% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | In progress | consumerfinance.gov |
| September 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| August 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| July 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| June 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| May 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| April 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| April 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| February 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| February 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| February 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| January 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| January 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| January 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Credit limit changed | Closed with explanation | consumerfinance.gov |
| January 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| December 27, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Alorica Inc. complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.