Data / Consumer complaints / Alorica Inc.
Alorica Inc.: 866 CFPB consumer complaints in the last 3 years
Alorica Inc. drew 866 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,892 since 2013. The largest group, 321, was about debt collection, and the most common issue was “Incorrect information on your report” with 218. The company responded on time to 89.1% of the complaints, and 0.0% closed with monetary or other relief.
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- 866Complaints, last 3 years
- 1,892Complaints, all years
- 89.1%Responded on time
- 0.0%Closed with relief
- 9Products
- Oct 26, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 197 |
| 2025 | 382 |
| 2024 | 260 |
| 2023 | 154 |
| 2022 | 38 |
| 2021 | 29 |
| 2020 | 56 |
| 2019 | 3 |
| 2018 | 21 |
| 2017 | 74 |
| 2016 | 96 |
| 2015 | 205 |
| 2014 | 281 |
| 2013 | 96 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 321 | 37.1% |
| Credit reporting or other personal consumer reports | 307 | 35.5% |
| Payday loan, title loan, personal loan, or advance loan | 190 | 21.9% |
| Debt or credit management | 31 | 3.6% |
| Credit card | 9 | 1% |
| Checking or savings account | 5 | 0.6% |
| Mortgage | 1 | 0.1% |
| Student loan | 1 | 0.1% |
| Vehicle loan or lease | 1 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 218 | 25.2% |
| Attempts to collect debt not owed | 119 | 13.7% |
| Problem with a company's investigation into an existing problem | 81 | 9.4% |
| Written notification about debt | 58 | 6.7% |
| Took or threatened to take negative or legal action | 56 | 6.5% |
| Problem when making payments | 48 | 5.5% |
| False statements or representation | 47 | 5.4% |
| Improper use of your report | 46 | 5.3% |
| Charged fees or interest you didn't expect | 43 | 5% |
| Communication tactics | 27 | 3.1% |
| Problem with the payoff process at the end of the loan | 23 | 2.7% |
| Problem with additional add-on products or services | 18 | 2.1% |
| Didn't provide services promised | 12 | 1.4% |
| Struggling to pay your loan | 12 | 1.4% |
| Electronic communications | 11 | 1.3% |
| Charged upfront or unexpected fees | 5 | 0.6% |
| Confusing or misleading advertising or marketing | 4 | 0.5% |
| Getting the loan | 4 | 0.5% |
| Problem with customer service | 4 | 0.5% |
| Confusing or missing disclosures | 3 | 0.3% |
| Credit limit changed | 3 | 0.3% |
| Getting a credit card | 3 | 0.3% |
| Threatened to contact someone or share information improperly | 3 | 0.3% |
| Unauthorized withdrawals or charges | 3 | 0.3% |
| Can't stop withdrawals from your bank account | 2 | 0.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 864 | 99.8% |
| In progress | 2 | 0.2% |
States
| State | Complaints | Share |
|---|---|---|
| California | 116 | 13.4% |
| Texas | 102 | 11.8% |
| Florida | 79 | 9.1% |
| New York | 57 | 6.6% |
| Illinois | 44 | 5.1% |
| Georgia | 43 | 5% |
| New Jersey | 38 | 4.4% |
| North Carolina | 32 | 3.7% |
| Arizona | 25 | 2.9% |
| Pennsylvania | 24 | 2.8% |
| Virginia | 24 | 2.8% |
| Massachusetts | 23 | 2.7% |
| Michigan | 21 | 2.4% |
| Alabama | 19 | 2.2% |
| Ohio | 17 | 2% |
| South Carolina | 16 | 1.8% |
| Maryland | 14 | 1.6% |
| Louisiana | 13 | 1.5% |
| Tennessee | 13 | 1.5% |
| Indiana | 12 | 1.4% |
| Connecticut | 11 | 1.3% |
| Missouri | 11 | 1.3% |
| Nevada | 10 | 1.2% |
| Oregon | 9 | 1% |
| Colorado | 8 | 0.9% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Credit card | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 27, 2026 | Debt collection | False statements or representation | In progress | consumerfinance.gov |
| September 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | In progress | consumerfinance.gov |
| September 25, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 12, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 5, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 25, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 25, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| August 19, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| August 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 5, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| July 27, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 27, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 24, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 23, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 22, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 18, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 17, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 15, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 14, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Debt or credit management complaints
- Consumer complaints in California
- Consumer complaints in Texas
- Consumer complaints in Florida
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.