Data / Consumer complaints / American Samoa
Consumer complaints in American Samoa: 346 to the CFPB in the last 3 years
Consumers in American Samoa sent 346 complaints to the CFPB in the three years to November 6, 2026, and 391 since 2012. The largest group, 322, was about credit reporting or other personal consumer reports. Companies responded on time to 99.7% of them. A state's count follows its population, so the page compares counts and not rates.
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Get credit reporting or other personal consumer reports in American SamoaWatch complaints in American SamoaGet the largest companies here
- 346Complaints, last 3 years
- 391Complaints, all years
- 17Companies
- 99.7%Responded on time
- Nov 5, 2026Latest received
Products
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 322 | 93.1% |
| Credit card | 11 | 3.2% |
| Debt collection | 7 | 2% |
| Checking or savings account | 2 | 0.6% |
| Money transfer, virtual currency, or money service | 2 | 0.6% |
| Mortgage | 1 | 0.3% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 0.3% |
Companies with the most complaints from American Samoa
Counts only: a company with more customers in the state draws more complaints.
| Company | Complaints | Share |
|---|---|---|
| TransUnion Intermediate Holdings, Inc. | 124 | 35.8% |
| Equifax, Inc. | 108 | 31.2% |
| Experian Information Solutions Inc. | 92 | 26.6% |
| Army and Air Force Exchange Service | 3 | 0.9% |
| Navy Federal Credit Union | 3 | 0.9% |
| Block, Inc. | 2 | 0.6% |
| CBC Companies, Inc. | 2 | 0.6% |
| CL Holdings LLC | 2 | 0.6% |
| Paypal Holdings, Inc | 2 | 0.6% |
| CashRepublic Holdings, Inc. | 1 | 0.3% |
| JPMorgan Chase & Co. | 1 | 0.3% |
| Navient Solutions, LLC. | 1 | 0.3% |
| Ocwen Financial Corporation | 1 | 0.3% |
| Pentagon Federal Credit Union | 1 | 0.3% |
| Resurgent Capital Services L.P. | 1 | 0.3% |
| Rocket Mortgage, LLC | 1 | 0.3% |
| Servicer under contract with Federal Student Aid | 1 | 0.3% |
Complaints by year
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 148 |
| 2025 | 175 |
| 2024 | 22 |
| 2023 | 8 |
| 2022 | 6 |
| 2020 | 3 |
| 2019 | 2 |
| 2018 | 2 |
| 2017 | 4 |
| 2016 | 7 |
| 2015 | 3 |
| 2014 | 5 |
| 2013 | 4 |
| 2012 | 2 |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 269 | 77.7% |
| Improper use of your report | 36 | 10.4% |
| Problem with a company's investigation into an existing problem | 13 | 3.8% |
| Unable to get your credit report or credit score | 13 | 3.8% |
| Attempts to collect debt not owed | 6 | 1.7% |
| Other transaction problem | 2 | 0.6% |
| Problem with a purchase shown on your statement | 2 | 0.6% |
| Getting a line of credit | 1 | 0.3% |
| Managing an account | 1 | 0.3% |
| Problem caused by your funds being low | 1 | 0.3% |
| Trouble during payment process | 1 | 0.3% |
| Written notification about debt | 1 | 0.3% |
How companies responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 242 | 69.9% |
| Closed with non-monetary relief | 86 | 24.9% |
| In progress | 16 | 4.6% |
| Closed with monetary relief | 1 | 0.3% |
| Untimely response | 1 | 0.3% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Company | Product | Issue | Company response | Source |
|---|---|---|---|---|---|
| November 5, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| November 5, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 26, 2026 | Equifax, Inc. | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | In progress | consumerfinance.gov |
| October 26, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 26, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 26, 2026 | Equifax, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 17, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 12, 2026 | Equifax, Inc. | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 12, 2026 | Equifax, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Equifax, Inc. | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | In progress | consumerfinance.gov |
| October 12, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 12, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 12, 2026 | Equifax, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| October 12, 2026 | Equifax, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Army and Air Force Exchange Service | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Equifax, Inc. | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| September 10, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| September 10, 2026 | Equifax, Inc. | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| September 10, 2026 | Equifax, Inc. | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | In progress | consumerfinance.gov |
| September 3, 2026 | Ocwen Financial Corporation | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| August 19, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Servicer under contract with Federal Student Aid | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| August 17, 2026 | CL Holdings LLC | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| August 7, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Equifax, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Equifax, Inc. | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Equifax, Inc. | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Army and Air Force Exchange Service | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | TransUnion Intermediate Holdings, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | Equifax, Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| July 29, 2026 | Experian Information Solutions Inc. | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All consumer complaints
- Credit reporting or other personal consumer reports, all states
- Credit card, all states
- Debt collection, all states
- Checking or savings account, all states
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.