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Data / Consumer complaints / Zillow Group Inc.

Zillow Group Inc.: 32 CFPB complaints, last 3 years

The full list. Companies with consumer complaints to the CFPB: 5,399 rows, $133.99. $10 of credit on sign-up, no card. Pay by card with no account. Prices exclude VAT. CSV and Excel files with the columns this page does not show (company, company as the CFPB records it, complaints, last 3 years, complaints, last 12 months, complaints, 12 months before, complaints, 12 months before that and 8 more), which open on your screen as soon as the payment clears and come by email. For agents and scripts: every list with its row count and price is at https://specstream.ai/data/lists.json.

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Zillow Group Inc. drew 32 consumer complaints in the CFPB database in the three years to November 9, 2026, and 62 since 2021. The largest group, 22, was about mortgage, and the most common issue was “Closing on a mortgage” with 10. The company responded on time to 93.8% of the complaints, and 6.2% closed with monetary or other relief.

The request: Watch Zillow Group Inc.: each new CFPB complaint by product and issue, with the date and the company response.

Watch this company's complaintsGet every mortgage companyGet mortgage in California

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 32Complaints, last 3 years
  • 62Complaints, all years
  • 93.8%Responded on time
  • 6.2%Closed with relief
  • 5Products
  • Oct 22, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 915
20259
20245
20238
20225
202120

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage2268.8%
Credit reporting or other personal consumer reports515.6%
Money transfer, virtual currency, or money service39.4%
Credit card13.1%
Debt or credit management13.1%

Issues

IssueComplaintsShare
Closing on a mortgage1031.2%
Applying for a mortgage or refinancing an existing mortgage928.1%
Fraud or scam39.4%
Improper use of your report39.4%
Incorrect information on your report26.2%
Trouble during payment process26.2%
Problem with a purchase shown on your statement13.1%
Problem with customer service13.1%
Struggling to pay mortgage13.1%

How the company responded

Company responseComplaintsShare
Closed with explanation2887.5%
Closed with monetary relief26.2%
In progress26.2%

States

StateComplaintsShare
California618.8%
Florida412.5%
Texas412.5%
Georgia39.4%
New Jersey39.4%
Massachusetts26.2%
North Carolina26.2%
Colorado13.1%
Illinois13.1%
Maryland13.1%
Michigan13.1%
New Mexico13.1%
Ohio13.1%
Pennsylvania13.1%
Virginia13.1%

Latest 32 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 2, 2026Debt or credit managementProblem with customer serviceIn progressconsumerfinance.gov
September 23, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
September 21, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 29, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 21, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 10, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 15, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 10, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
May 30, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
May 24, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
May 18, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 19, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 31, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
February 19, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 3, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 27, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 29, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 5, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 15, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
June 23, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 22, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 11, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with monetary reliefconsumerfinance.gov
January 15, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
November 12, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 1, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 6, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
June 4, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 18, 2024MortgageClosing on a mortgageClosed with monetary reliefconsumerfinance.gov
November 28, 2023MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
November 15, 2023MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
November 11, 2023Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.

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