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Data / Consumer complaints / WSFS Financial Corporation

WSFS Financial Corporation: 277 CFPB consumer complaints in the last 3 years

WSFS Financial Corporation drew 277 consumer complaints in the CFPB database in the three years to November 6, 2026, and 587 since 2019. The largest group, 98, was about checking or savings account, and the most common issue was “Managing an account” with 59. The company responded on time to 99.3% of the complaints, and 0.4% closed with monetary or other relief. The CFPB records the company as WSFS FINANCIAL CORPORATION.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 277Complaints, last 3 years
  • 587Complaints, all years
  • 99.3%Responded on time
  • 0.4%Closed with relief
  • 10Products
  • Oct 22, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 686
2025103
202478
202390
202283
202179
202044
201924

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Managing an account5921.3%
Struggling to pay mortgage2810.1%
Trouble during payment process279.7%
Incorrect information on your report217.6%
Took or threatened to take negative or legal action196.9%
Problem with a lender or other company charging your account145.1%
Improper use of your report124.3%
Problem with a company's investigation into an existing problem124.3%
Closing an account114%
Attempts to collect debt not owed103.6%
Problem caused by your funds being low103.6%
False statements or representation93.2%
Closing on a mortgage72.5%
Applying for a mortgage or refinancing an existing mortgage62.2%
Other features, terms, or problems41.4%
Problems at the end of the loan or lease41.4%
Problem when making payments31.1%
Written notification about debt31.1%
Getting a loan or lease20.7%
Problem with a purchase shown on your statement20.7%
Problem with customer service20.7%
Communication tactics10.4%
Credit monitoring or identity theft protection services10.4%
Electronic communications10.4%
Fraud or scam10.4%

How the company responded

Company responseComplaintsShare
Closed with explanation27699.6%
Closed with monetary relief10.4%

States

StateComplaintsShare
Pennsylvania9333.6%
Delaware3713.4%
New Jersey3311.9%
Florida269.4%
New York155.4%
California93.2%
Georgia82.9%
Illinois62.2%
Connecticut51.8%
Tennessee51.8%
Texas51.8%
Maryland41.4%
Colorado31.1%
Massachusetts31.1%
Virginia31.1%
Arizona20.7%
Indiana20.7%
Louisiana20.7%
North Carolina20.7%
Puerto Rico20.7%
South Carolina20.7%
Washington20.7%
Alabama10.4%
Kentucky10.4%
Michigan10.4%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 19, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 14, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 14, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 5, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 1, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 29, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
September 24, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 14, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 8, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 29, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 24, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 18, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 7, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
August 4, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 2, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
August 2, 2026Debt collectionFalse statements or representationClosed with monetary reliefconsumerfinance.gov
July 22, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 20, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 16, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 10, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 9, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 9, 2026Checking or savings accountIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 9, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 6, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
June 30, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 23, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 23, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 23, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 22, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 10, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 8, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 1, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
May 28, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 22, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 22, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
May 22, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 14, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 14, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 9, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 21, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 10, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 9, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
April 7, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
April 6, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.