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Data / Consumer complaints / Uprova Credit, LLC / Payday loan, title loan, personal loan, or advance loan

Uprova Credit, LLC: 409 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Uprova Credit, LLC drew 409 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 96.2% of its 425 complaints in that time. The most common issue was “Charged fees or interest you didn't expect”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.

The request: Watch Uprova Credit, LLC: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 409Complaints, last 3 years
  • 96.2%Share of the company's complaints
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • Nov 6, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202624960.9%
12 months to Nov 6, 202511528.1%
12 months to Nov 6, 20244511%

Issues

IssueComplaintsShare
Charged fees or interest you didn't expect24760.4%
Struggling to pay your loan8220%
Problem with the payoff process at the end of the loan184.4%
Getting the loan143.4%
Problem when making payments133.2%
Can't stop withdrawals from your bank account61.5%
Was approved for a loan, but didn't receive the money51.2%
Confusing or misleading advertising or marketing41%
Issues with repayment30.7%
Problem with a company's investigation into an existing problem30.7%
Problem with additional add-on products or services30.7%
Received a loan you didn't apply for30.7%
Getting a line of credit20.5%
Can't contact lender or servicer10.2%
Confusing or missing disclosures10.2%
Loan payment wasn't credited to your account10.2%
Money was taken from your bank account on the wrong day or for the wrong amount10.2%
Problems receiving the advance10.2%
Unexpected fees10.2%

How the company responded

Company responseComplaintsShare
Closed with explanation40599%
In progress41%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California8019.6%
Illinois4110%
Florida368.8%
Washington338.1%
Georgia286.8%
New Jersey256.1%
Massachusetts215.1%
Texas163.9%
Ohio122.9%
Indiana112.7%
Arizona102.4%
Colorado92.2%
Michigan82%
Iowa71.7%
Oklahoma61.5%
Rhode Island61.5%
Alabama51.2%
Nevada51.2%
Louisiana41%
Missouri41%
South Carolina41%
South Dakota41%
Tennessee41%
Maine30.7%
Mississippi30.7%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 6, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanIn progressconsumerfinance.gov
November 5, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
November 5, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
November 5, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
November 4, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectIn progressconsumerfinance.gov
November 3, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
November 3, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
November 2, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanIn progressconsumerfinance.gov
November 2, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanIn progressconsumerfinance.gov
October 29, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 27, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 22, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 20, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 19, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 17, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 16, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 16, 2026Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with explanationconsumerfinance.gov
October 14, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 14, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 13, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 13, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 11, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.