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Data / Consumer complaints / TransUnion Intermediate Holdings, Inc. / Payday loan, title loan, personal loan, or advance loan

TransUnion Intermediate Holdings, Inc.: 156 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

TransUnion Intermediate Holdings, Inc. drew 156 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 0.1% of its 4,509,527 complaints in that time. The most common issue was “Incorrect information on your report”. The company responded on time to 100.0% of them, and 64.7% closed with monetary or other relief.

The request: Watch TransUnion Intermediate Holdings, Inc.: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 156Complaints, last 3 years
  • 0.1%Share of the company's complaints
  • 100.0%Responded on time
  • 64.7%Closed with relief
  • Nov 6, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20264629.5%
12 months to Nov 6, 20255736.5%
12 months to Nov 6, 20245334%

Issues

IssueComplaintsShare
Incorrect information on your report5032.1%
Getting the loan159.6%
Received a loan you didn't apply for149%
Problem when making payments117.1%
Charged fees or interest you didn't expect95.8%
Getting a line of credit95.8%
Struggling to pay your loan95.8%
Problem with a company's investigation into an existing problem63.8%
Problem with additional add-on products or services63.8%
Improper use of your report53.2%
Problem with the payoff process at the end of the loan53.2%
Credit limit changed31.9%
Credit monitoring or identity theft protection services31.9%
Loan payment wasn't credited to your account31.9%
Can't contact lender or servicer10.6%
Confusing or misleading advertising or marketing10.6%
Confusing or missing disclosures10.6%
Issues with repayment10.6%
Problem with cash advance10.6%
Problem with fraud alerts or security freezes10.6%
Problems receiving the advance10.6%
Unable to get your credit report or credit score10.6%

How the company responded

Company responseComplaintsShare
Closed with non-monetary relief10164.7%
Closed with explanation4931.4%
In progress63.8%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California2214.1%
New York1811.5%
Texas1811.5%
Florida1710.9%
Pennsylvania95.8%
Georgia74.5%
Michigan63.8%
New Jersey63.8%
Illinois53.2%
Ohio53.2%
Massachusetts42.6%
Missouri42.6%
South Carolina42.6%
Indiana31.9%
Maryland31.9%
Virginia31.9%
Alabama21.3%
Mississippi21.3%
New Mexico21.3%
Nevada21.3%
Puerto Rico21.3%
Tennessee21.3%
Alaska10.6%
Colorado10.6%
Delaware10.6%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 6, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanIn progressconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanIn progressconsumerfinance.gov
October 13, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditIn progressconsumerfinance.gov
October 10, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanIn progressconsumerfinance.gov
October 6, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanIn progressconsumerfinance.gov
October 2, 2026Payday loan, title loan, personal loan, or advance loanProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
September 24, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with non-monetary reliefconsumerfinance.gov
September 8, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with non-monetary reliefconsumerfinance.gov
September 1, 2026Payday loan, title loan, personal loan, or advance loanImproper use of your reportClosed with explanationconsumerfinance.gov
August 18, 2026Payday loan, title loan, personal loan, or advance loanUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
August 12, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
August 11, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
August 11, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
August 7, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with non-monetary reliefconsumerfinance.gov
August 4, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
July 31, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with non-monetary reliefconsumerfinance.gov
July 30, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with non-monetary reliefconsumerfinance.gov
July 29, 2026Payday loan, title loan, personal loan, or advance loanProblem with a company's investigation into an existing problemClosed with non-monetary reliefconsumerfinance.gov
July 21, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with non-monetary reliefconsumerfinance.gov
July 13, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
July 3, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
June 22, 2026Payday loan, title loan, personal loan, or advance loanLoan payment wasn't credited to your accountClosed with non-monetary reliefconsumerfinance.gov
June 12, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
May 9, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
April 22, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.