Data / Consumer complaints / Thaxton Investment Corporation
Thaxton Investment Corporation: 958 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Thaxton Investment Corporation drew 958 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,663 since 2013. The largest group, 455, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 256. The company responded on time to 100.0% of the complaints, and 25.9% closed with monetary or other relief.
The request: Watch Thaxton Investment Corporation: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Texas
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- 958Complaints, last 3 years
- 1,663Complaints, all years
- 100.0%Responded on time
- 25.9%Closed with relief
- 7Products
- Nov 2, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 343 |
| 2025 | 344 |
| 2024 | 241 |
| 2023 | 195 |
| 2022 | 118 |
| 2021 | 90 |
| 2020 | 62 |
| 2019 | 57 |
| 2018 | 60 |
| 2017 | 47 |
| 2016 | 30 |
| 2015 | 35 |
| 2014 | 28 |
| 2013 | 13 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 455 | 47.5% |
| Debt collection | 329 | 34.3% |
| Payday loan, title loan, personal loan, or advance loan | 147 | 15.3% |
| Vehicle loan or lease | 18 | 1.9% |
| Credit card | 5 | 0.5% |
| Checking or savings account | 2 | 0.2% |
| Debt or credit management | 2 | 0.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 256 | 26.7% |
| Attempts to collect debt not owed | 127 | 13.3% |
| Improper use of your report | 122 | 12.7% |
| Took or threatened to take negative or legal action | 121 | 12.6% |
| Problem with a company's investigation into an existing problem | 105 | 11% |
| False statements or representation | 30 | 3.1% |
| Struggling to pay your loan | 29 | 3% |
| Written notification about debt | 28 | 2.9% |
| Charged fees or interest you didn't expect | 20 | 2.1% |
| Problem when making payments | 20 | 2.1% |
| Communication tactics | 17 | 1.8% |
| Problem with the payoff process at the end of the loan | 16 | 1.7% |
| Problem with additional add-on products or services | 11 | 1.1% |
| Getting the loan | 10 | 1% |
| Managing the loan or lease | 8 | 0.8% |
| Credit monitoring or identity theft protection services | 6 | 0.6% |
| Repossession | 6 | 0.6% |
| Threatened to contact someone or share information improperly | 5 | 0.5% |
| Received a loan you didn't apply for | 4 | 0.4% |
| Problem with fraud alerts or security freezes | 3 | 0.3% |
| Confusing or missing disclosures | 2 | 0.2% |
| Getting a line of credit | 2 | 0.2% |
| Managing an account | 2 | 0.2% |
| Problems at the end of the loan or lease | 2 | 0.2% |
| Unable to get your credit report or credit score | 2 | 0.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 710 | 74.1% |
| Closed with non-monetary relief | 246 | 25.7% |
| Closed with monetary relief | 2 | 0.2% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 243 | 25.4% |
| South Carolina | 166 | 17.3% |
| Georgia | 149 | 15.6% |
| Alabama | 86 | 9% |
| Illinois | 60 | 6.3% |
| Tennessee | 48 | 5% |
| Indiana | 33 | 3.4% |
| Wisconsin | 25 | 2.6% |
| Missouri | 18 | 1.9% |
| Mississippi | 18 | 1.9% |
| Kentucky | 16 | 1.7% |
| Florida | 15 | 1.6% |
| Oklahoma | 15 | 1.6% |
| Louisiana | 14 | 1.5% |
| North Carolina | 10 | 1% |
| Ohio | 5 | 0.5% |
| Virginia | 5 | 0.5% |
| Arizona | 4 | 0.4% |
| Michigan | 4 | 0.4% |
| California | 3 | 0.3% |
| Arkansas | 2 | 0.2% |
| Hawaii | 2 | 0.2% |
| Iowa | 2 | 0.2% |
| Pennsylvania | 2 | 0.2% |
| South Dakota | 2 | 0.2% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| October 25, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| October 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| October 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| October 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| October 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| October 16, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| October 15, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| October 14, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| October 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| October 6, 2026 | Credit reporting or other personal consumer reports | Problem with fraud alerts or security freezes | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 20, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 19, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| September 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| September 11, 2026 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| September 10, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| September 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with non-monetary relief | consumerfinance.gov |
| September 6, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| September 4, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with non-monetary relief | consumerfinance.gov |
| August 21, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
| August 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| August 16, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
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Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.