Data / Consumer complaints / Sunnova Energy Corporation
Sunnova Energy Corporation: 112 CFPB consumer complaints in the last 3 years
Sunnova Energy Corporation drew 112 consumer complaints in the CFPB database in the three years to November 6, 2026, and 115 since 2023. The largest group, 44, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Incorrect information on your report” with 20. The company responded on time to 25.9% of the complaints, and 0.0% closed with monetary or other relief.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 112Complaints, last 3 years
- 115Complaints, all years
- 25.9%Responded on time
- 0.0%Closed with relief
- 8Products
- Dec 16, 2025Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2025 | 82 |
| 2024 | 29 |
| 2023 | 4 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Payday loan, title loan, personal loan, or advance loan | 44 | 39.3% |
| Credit reporting or other personal consumer reports | 32 | 28.6% |
| Debt collection | 20 | 17.9% |
| Mortgage | 7 | 6.2% |
| Debt or credit management | 3 | 2.7% |
| Money transfer, virtual currency, or money service | 3 | 2.7% |
| Checking or savings account | 2 | 1.8% |
| Vehicle loan or lease | 1 | 0.9% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 20 | 17.9% |
| Charged fees or interest you didn't expect | 15 | 13.4% |
| Attempts to collect debt not owed | 11 | 9.8% |
| Problem with a company's investigation into an existing problem | 10 | 8.9% |
| Problem with additional add-on products or services | 9 | 8% |
| Struggling to pay your loan | 6 | 5.4% |
| Problem when making payments | 5 | 4.5% |
| Took or threatened to take negative or legal action | 4 | 3.6% |
| Trouble during payment process | 4 | 3.6% |
| Confusing or missing disclosures | 3 | 2.7% |
| Getting the loan | 3 | 2.7% |
| Improper use of your report | 3 | 2.7% |
| Problem with the payoff process at the end of the loan | 3 | 2.7% |
| Communication tactics | 2 | 1.8% |
| Problem with customer service | 2 | 1.8% |
| Written notification about debt | 2 | 1.8% |
| Applying for a mortgage or refinancing an existing mortgage | 1 | 0.9% |
| Closing on a mortgage | 1 | 0.9% |
| Confusing or misleading advertising or marketing | 1 | 0.9% |
| False statements or representation | 1 | 0.9% |
| Managing an account | 1 | 0.9% |
| Managing the loan or lease | 1 | 0.9% |
| Problem with a company's investigation into an existing issue | 1 | 0.9% |
| Problem with a lender or other company charging your account | 1 | 0.9% |
| Problem with fraud alerts or security freezes | 1 | 0.9% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Untimely response | 83 | 74.1% |
| Closed with explanation | 29 | 25.9% |
States
| State | Complaints | Share |
|---|---|---|
| California | 20 | 17.9% |
| Texas | 16 | 14.3% |
| Florida | 14 | 12.5% |
| Maryland | 11 | 9.8% |
| New Jersey | 7 | 6.2% |
| Pennsylvania | 7 | 6.2% |
| Arizona | 6 | 5.4% |
| Massachusetts | 4 | 3.6% |
| New York | 4 | 3.6% |
| Puerto Rico | 4 | 3.6% |
| South Carolina | 3 | 2.7% |
| Colorado | 2 | 1.8% |
| Connecticut | 2 | 1.8% |
| Georgia | 2 | 1.8% |
| Hawaii | 2 | 1.8% |
| Rhode Island | 2 | 1.8% |
| Delaware | 1 | 0.9% |
| Illinois | 1 | 0.9% |
| Missouri | 1 | 0.9% |
| North Carolina | 1 | 0.9% |
| New Hampshire | 1 | 0.9% |
| Nevada | 1 | 0.9% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| December 16, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Untimely response | consumerfinance.gov |
| December 13, 2025 | Money transfer, virtual currency, or money service | Confusing or missing disclosures | Untimely response | consumerfinance.gov |
| December 12, 2025 | Debt collection | Communication tactics | Untimely response | consumerfinance.gov |
| December 9, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| December 5, 2025 | Money transfer, virtual currency, or money service | Problem with customer service | Untimely response | consumerfinance.gov |
| December 5, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Untimely response | consumerfinance.gov |
| December 4, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Untimely response | consumerfinance.gov |
| November 28, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Untimely response | consumerfinance.gov |
| November 26, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| November 25, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Untimely response | consumerfinance.gov |
| November 24, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Untimely response | consumerfinance.gov |
| November 23, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Untimely response | consumerfinance.gov |
| November 21, 2025 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Untimely response | consumerfinance.gov |
| November 21, 2025 | Mortgage | Closing on a mortgage | Untimely response | consumerfinance.gov |
| November 12, 2025 | Payday loan, title loan, personal loan, or advance loan | Received a loan you didn't apply for | Untimely response | consumerfinance.gov |
| November 11, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Untimely response | consumerfinance.gov |
| November 7, 2025 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| November 6, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| November 5, 2025 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Untimely response | consumerfinance.gov |
| October 31, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| October 26, 2025 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Untimely response | consumerfinance.gov |
| October 22, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Untimely response | consumerfinance.gov |
| October 18, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| October 17, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Untimely response | consumerfinance.gov |
| October 15, 2025 | Debt or credit management | Confusing or missing disclosures | Untimely response | consumerfinance.gov |
| October 14, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Untimely response | consumerfinance.gov |
| October 12, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| October 2, 2025 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| September 28, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Untimely response | consumerfinance.gov |
| September 22, 2025 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| September 19, 2025 | Mortgage | Trouble during payment process | Untimely response | consumerfinance.gov |
| September 17, 2025 | Money transfer, virtual currency, or money service | Problem with customer service | Untimely response | consumerfinance.gov |
| September 16, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| September 15, 2025 | Checking or savings account | Managing an account | Untimely response | consumerfinance.gov |
| September 12, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Untimely response | consumerfinance.gov |
| September 12, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Untimely response | consumerfinance.gov |
| August 28, 2025 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Untimely response | consumerfinance.gov |
| August 16, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| August 14, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| August 13, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Untimely response | consumerfinance.gov |
| July 31, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Untimely response | consumerfinance.gov |
| July 28, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| July 28, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| July 28, 2025 | Debt or credit management | Confusing or missing disclosures | Untimely response | consumerfinance.gov |
| July 25, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| July 15, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Untimely response | consumerfinance.gov |
| July 15, 2025 | Mortgage | Trouble during payment process | Untimely response | consumerfinance.gov |
| July 14, 2025 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| July 9, 2025 | Mortgage | Trouble during payment process | Untimely response | consumerfinance.gov |
| July 6, 2025 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Untimely response | consumerfinance.gov |
Also on SpecStream
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Every company with Mortgage complaints
- Consumer complaints in California
- Consumer complaints in Texas
- Consumer complaints in Florida
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.