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Data / Consumer complaints / Southwest Recovery Services, Inc.

Southwest Recovery Services, Inc.: 612 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Southwest Recovery Services, Inc. drew 612 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,105 since 2013. The largest group, 486, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 206. The company responded on time to 74.2% of the complaints, and 0.3% closed with monetary or other relief.

The request: Watch Southwest Recovery Services, Inc.: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 612Complaints, last 3 years
  • 1,105Complaints, all years
  • 74.2%Responded on time
  • 0.3%Closed with relief
  • 6Products
  • Oct 22, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6202
2025245
2024133
2023132
2022133
202151
202049
201918
201851
201735
201623
201515
201414
20134

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection48679.4%
Credit reporting or other personal consumer reports11919.4%
Debt or credit management30.5%
Credit card20.3%
Mortgage10.2%
Payday loan, title loan, personal loan, or advance loan10.2%

Issues

IssueComplaintsShare
Attempts to collect debt not owed20633.7%
Took or threatened to take negative or legal action12320.1%
Written notification about debt7412.1%
Incorrect information on your report589.5%
False statements or representation579.3%
Improper use of your report355.7%
Problem with a company's investigation into an existing problem274.4%
Communication tactics111.8%
Electronic communications101.6%
Threatened to contact someone or share information improperly50.8%
Unauthorized withdrawals or charges20.3%
Charged upfront or unexpected fees10.2%
Closing on a mortgage10.2%
Identity theft protection or other monitoring services10.2%
Problem with a purchase shown on your statement10.2%

How the company responded

Company responseComplaintsShare
Closed with explanation53988.1%
Untimely response7111.6%
Closed with non-monetary relief20.3%

States

StateComplaintsShare
Texas39063.7%
Georgia345.6%
Florida325.2%
North Carolina132.1%
New Jersey111.8%
Louisiana101.6%
Oklahoma101.6%
Arizona91.5%
Illinois91.5%
Missouri91.5%
Mississippi81.3%
Ohio81.3%
Tennessee81.3%
Indiana71.1%
California50.8%
New Mexico50.8%
Kansas40.7%
Michigan40.7%
Virginia40.7%
Alabama30.5%
Arkansas30.5%
New York30.5%
Pennsylvania30.5%
Washington30.5%
Connecticut20.3%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
October 21, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
October 21, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
October 15, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
October 15, 2026Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
October 15, 2026Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
October 14, 2026Debt collectionCommunication tacticsUntimely responseconsumerfinance.gov
October 14, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
October 13, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
October 12, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
October 11, 2026Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
October 10, 2026Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
October 10, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemUntimely responseconsumerfinance.gov
October 10, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
October 9, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
October 9, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
October 8, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
October 7, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
October 6, 2026Debt collectionCommunication tacticsUntimely responseconsumerfinance.gov
October 6, 2026MortgageClosing on a mortgageUntimely responseconsumerfinance.gov
October 5, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
October 1, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
September 25, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
September 25, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
September 22, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
September 22, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
September 17, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
September 17, 2026Debt collectionThreatened to contact someone or share information improperlyUntimely responseconsumerfinance.gov
September 17, 2026Debt collectionCommunication tacticsUntimely responseconsumerfinance.gov
September 17, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
September 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 9, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
September 8, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
September 6, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
September 4, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
September 4, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
September 3, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
September 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 31, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 27, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
August 20, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
August 18, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
August 16, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
August 14, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
August 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
August 14, 2026Credit reporting or other personal consumer reportsIdentity theft protection or other monitoring servicesUntimely responseconsumerfinance.gov
August 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
August 11, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
August 10, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 6, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.