Data / Consumer complaints / Southwest Recovery Services, Inc. / Credit reporting or other personal consumer reports
Southwest Recovery Services, Inc.: 119 CFPB complaints about credit reporting or other personal consumer reports, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Southwest Recovery Services, Inc. drew 119 consumer complaints about credit reporting or other personal consumer reports in the CFPB database in the three years to November 6, 2026, 19.4% of its 612 complaints in that time. The most common issue was “Incorrect information on your report”. The company responded on time to 77.3% of them, and 0.0% closed with monetary or other relief.
The request: Watch Southwest Recovery Services, Inc.: each new CFPB complaint about credit reporting or other personal consumer reports by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 119Complaints, last 3 years
- 19.4%Share of the company's complaints
- 77.3%Responded on time
- 0.0%Closed with relief
- Oct 15, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 39 | 32.8% |
| 12 months to Nov 6, 2025 | 50 | 42% |
| 12 months to Nov 6, 2024 | 30 | 25.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 57 | 47.9% |
| Improper use of your report | 34 | 28.6% |
| Problem with a company's investigation into an existing problem | 27 | 22.7% |
| Identity theft protection or other monitoring services | 1 | 0.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 107 | 89.9% |
| Untimely response | 12 | 10.1% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Texas | 83 | 69.7% |
| Georgia | 7 | 5.9% |
| Florida | 4 | 3.4% |
| New Jersey | 4 | 3.4% |
| North Carolina | 3 | 2.5% |
| Oklahoma | 3 | 2.5% |
| Missouri | 2 | 1.7% |
| Arkansas | 1 | 0.8% |
| Arizona | 1 | 0.8% |
| California | 1 | 0.8% |
| Illinois | 1 | 0.8% |
| Louisiana | 1 | 0.8% |
| Michigan | 1 | 0.8% |
| Mississippi | 1 | 0.8% |
| Nevada | 1 | 0.8% |
| New York | 1 | 0.8% |
| Ohio | 1 | 0.8% |
| Pennsylvania | 1 | 0.8% |
| Tennessee | 1 | 0.8% |
| Washington | 1 | 0.8% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 15, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| October 15, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| October 11, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| October 10, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| October 10, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Untimely response | consumerfinance.gov |
| September 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| August 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| August 14, 2026 | Credit reporting or other personal consumer reports | Identity theft protection or other monitoring services | Untimely response | consumerfinance.gov |
| August 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| August 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Untimely response | consumerfinance.gov |
| July 25, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 25, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 14, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Untimely response | consumerfinance.gov |
| June 25, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 18, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| May 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| April 22, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| April 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 31, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| March 27, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Southwest Recovery Services, Inc. complaints
- Every company with Credit reporting or other personal consumer reports complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.