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Data / Consumer complaints / Sezzle Inc. / Credit card

Sezzle Inc.: 123 CFPB complaints about credit card, last 3 years

Sezzle Inc. drew 123 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 8.6% of its 1,430 complaints in that time. The most common issue was “Problem with a purchase shown on your statement”. The company responded on time to 99.2% of them, and 0.8% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 123Complaints, last 3 years
  • 8.6%Share of the company's complaints
  • 99.2%Responded on time
  • 0.8%Closed with relief
  • Nov 1, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20267157.7%
12 months to Nov 6, 20253629.3%
12 months to Nov 6, 20241613%

Issues

IssueComplaintsShare
Problem with a purchase shown on your statement4032.5%
Other features, terms, or problems1814.6%
Getting a credit card1512.2%
Fees or interest1411.4%
Incorrect information on your report75.7%
Trouble using your card75.7%
Problem when making payments64.9%
Struggling to pay your bill43.3%
Advertising and marketing, including promotional offers32.4%
Closing your account32.4%
Improper use of your report32.4%
Problem with a company's investigation into an existing problem32.4%

How the company responded

Company responseComplaintsShare
Closed with explanation12299.2%
Closed with monetary relief10.8%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California1613%
Texas129.8%
Florida118.9%
Georgia108.1%
Illinois86.5%
Pennsylvania86.5%
Arizona64.9%
Arkansas54.1%
New York54.1%
Alabama43.3%
New Jersey43.3%
Tennessee43.3%
North Carolina32.4%
Virginia32.4%
Indiana21.6%
Maryland21.6%
Michigan21.6%
North Dakota21.6%
New Hampshire21.6%
Nevada21.6%
Colorado10.8%
Connecticut10.8%
Kentucky10.8%
Massachusetts10.8%
Minnesota10.8%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 1, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 31, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 29, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 28, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
October 22, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 21, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
October 19, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
October 16, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
October 14, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 8, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
October 7, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
October 4, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
October 3, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
September 29, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
September 28, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
September 28, 2026Credit cardStruggling to pay your billClosed with explanationconsumerfinance.gov
September 28, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
September 23, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
September 23, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
September 22, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 22, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 7, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
September 3, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 28, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
August 21, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.