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Data / Consumer complaints / Sezzle Inc.

Sezzle Inc.: 1,430 CFPB consumer complaints in the last 3 years

Sezzle Inc. drew 1,430 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,577 since 2021. The largest group, 523, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 352. The company responded on time to 98.5% of the complaints, and 0.7% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 1,430Complaints, last 3 years
  • 1,577Complaints, all years
  • 98.5%Responded on time
  • 0.7%Closed with relief
  • 8Products
  • Nov 5, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6711
2025517
2024192
202365
202276
202116

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Incorrect information on your report35224.6%
Took or threatened to take negative or legal action18212.7%
Attempts to collect debt not owed15610.9%
Problem with a company's investigation into an existing problem1268.8%
Problem when making payments886.2%
Charged fees or interest you didn't expect775.4%
Improper use of your report775.4%
Problem with a purchase shown on your statement402.8%
False statements or representation372.6%
Problem with additional add-on products or services292%
Written notification about debt292%
Getting the loan241.7%
Unauthorized transactions or other transaction problem201.4%
Other features, terms, or problems181.3%
Struggling to pay your loan181.3%
Getting a credit card151%
Problem with the payoff process at the end of the loan151%
Fees or interest141%
Problem with a lender or other company charging your account100.7%
Unexpected or other fees90.6%
Problem with a purchase or transfer80.6%
Trouble using your card70.5%
Getting a line of credit60.4%
Trouble accessing funds in your mobile or digital wallet60.4%
Trouble using the card60.4%

How the company responded

Company responseComplaintsShare
Closed with explanation1,42099.3%
Closed with monetary relief60.4%
Closed with non-monetary relief40.3%

States

StateComplaintsShare
Texas24517.1%
Florida1178.2%
Georgia1047.3%
California1007%
New York684.8%
Illinois644.5%
Alabama563.9%
North Carolina563.9%
Pennsylvania543.8%
Maryland402.8%
Arizona372.6%
South Carolina362.5%
Ohio352.4%
Louisiana342.4%
Tennessee322.2%
Virginia322.2%
Indiana292%
New Jersey261.8%
Michigan241.7%
Massachusetts231.6%
Missouri231.6%
Mississippi231.6%
Arkansas201.4%
Wisconsin141%
Connecticut130.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 5, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
November 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 3, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing issueClosed with explanationconsumerfinance.gov
November 2, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
November 2, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
November 1, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 31, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 31, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 29, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 28, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 28, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 26, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 26, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanIssues with repaymentClosed with explanationconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 22, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 22, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 22, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
October 21, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 20, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 19, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 19, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
October 19, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 18, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 18, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 17, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 17, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 16, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 16, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 16, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
October 16, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 16, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 14, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
October 13, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 12, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 10, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 9, 2026Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.