Data / Consumer complaints / Sezzle Inc.
Sezzle Inc.: 1,430 CFPB consumer complaints in the last 3 years
Sezzle Inc. drew 1,430 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,577 since 2021. The largest group, 523, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 352. The company responded on time to 98.5% of the complaints, and 0.7% closed with monetary or other relief.
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- 1,430Complaints, last 3 years
- 1,577Complaints, all years
- 98.5%Responded on time
- 0.7%Closed with relief
- 8Products
- Nov 5, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 711 |
| 2025 | 517 |
| 2024 | 192 |
| 2023 | 65 |
| 2022 | 76 |
| 2021 | 16 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 523 | 36.6% |
| Debt collection | 410 | 28.7% |
| Payday loan, title loan, personal loan, or advance loan | 287 | 20.1% |
| Credit card | 123 | 8.6% |
| Money transfer, virtual currency, or money service | 50 | 3.5% |
| Prepaid card | 19 | 1.3% |
| Checking or savings account | 14 | 1% |
| Debt or credit management | 4 | 0.3% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 352 | 24.6% |
| Took or threatened to take negative or legal action | 182 | 12.7% |
| Attempts to collect debt not owed | 156 | 10.9% |
| Problem with a company's investigation into an existing problem | 126 | 8.8% |
| Problem when making payments | 88 | 6.2% |
| Charged fees or interest you didn't expect | 77 | 5.4% |
| Improper use of your report | 77 | 5.4% |
| Problem with a purchase shown on your statement | 40 | 2.8% |
| False statements or representation | 37 | 2.6% |
| Problem with additional add-on products or services | 29 | 2% |
| Written notification about debt | 29 | 2% |
| Getting the loan | 24 | 1.7% |
| Unauthorized transactions or other transaction problem | 20 | 1.4% |
| Other features, terms, or problems | 18 | 1.3% |
| Struggling to pay your loan | 18 | 1.3% |
| Getting a credit card | 15 | 1% |
| Problem with the payoff process at the end of the loan | 15 | 1% |
| Fees or interest | 14 | 1% |
| Problem with a lender or other company charging your account | 10 | 0.7% |
| Unexpected or other fees | 9 | 0.6% |
| Problem with a purchase or transfer | 8 | 0.6% |
| Trouble using your card | 7 | 0.5% |
| Getting a line of credit | 6 | 0.4% |
| Trouble accessing funds in your mobile or digital wallet | 6 | 0.4% |
| Trouble using the card | 6 | 0.4% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 1,420 | 99.3% |
| Closed with monetary relief | 6 | 0.4% |
| Closed with non-monetary relief | 4 | 0.3% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 245 | 17.1% |
| Florida | 117 | 8.2% |
| Georgia | 104 | 7.3% |
| California | 100 | 7% |
| New York | 68 | 4.8% |
| Illinois | 64 | 4.5% |
| Alabama | 56 | 3.9% |
| North Carolina | 56 | 3.9% |
| Pennsylvania | 54 | 3.8% |
| Maryland | 40 | 2.8% |
| Arizona | 37 | 2.6% |
| South Carolina | 36 | 2.5% |
| Ohio | 35 | 2.4% |
| Louisiana | 34 | 2.4% |
| Tennessee | 32 | 2.2% |
| Virginia | 32 | 2.2% |
| Indiana | 29 | 2% |
| New Jersey | 26 | 1.8% |
| Michigan | 24 | 1.7% |
| Massachusetts | 23 | 1.6% |
| Missouri | 23 | 1.6% |
| Mississippi | 23 | 1.6% |
| Arkansas | 20 | 1.4% |
| Wisconsin | 14 | 1% |
| Connecticut | 13 | 0.9% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| November 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 3, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 3, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| November 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| November 1, 2026 | Credit card | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 31, 2026 | Credit card | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 29, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Credit card | Closing your account | Closed with explanation | consumerfinance.gov |
| October 27, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| October 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Issues with repayment | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Credit card | Trouble using your card | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit card | Fees or interest | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 11, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 11, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Money transfer, virtual currency, or money service | Trouble accessing funds in your mobile or digital wallet | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Credit card complaints
- Consumer complaints in Texas
- Consumer complaints in Florida
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.