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Data / Consumer complaints / Schoolsfirst Federal Credit Union

Schoolsfirst Federal Credit Union: 388 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Schoolsfirst Federal Credit Union drew 388 consumer complaints in the CFPB database in the three years to November 6, 2026, and 716 since 2015. The largest group, 122, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 72. The company responded on time to 100.0% of the complaints, and 4.1% closed with monetary or other relief. The CFPB records the company as SCHOOLSFIRST FEDERAL CREDIT UNION.

The request: Watch Schoolsfirst Federal Credit Union: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in California

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 388Complaints, last 3 years
  • 716Complaints, all years
  • 100.0%Responded on time
  • 4.1%Closed with relief
  • 10Products
  • Nov 4, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6158
2025137
202483
202380
202245
202160
202053
201927
201826
201730
201616
20151

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit reporting or other personal consumer reports12231.4%
Checking or savings account9925.5%
Debt collection6817.5%
Vehicle loan or lease297.5%
Credit card235.9%
Mortgage164.1%
Money transfer, virtual currency, or money service133.4%
Payday loan, title loan, personal loan, or advance loan133.4%
Student loan30.8%
Debt or credit management20.5%

Issues

IssueComplaintsShare
Incorrect information on your report7218.6%
Managing an account6516.8%
Problem with a company's investigation into an existing problem348.8%
Took or threatened to take negative or legal action307.7%
Improper use of your report297.5%
Attempts to collect debt not owed205.2%
Problem with a lender or other company charging your account194.9%
False statements or representation112.8%
Trouble during payment process112.8%
Problem with a purchase shown on your statement102.6%
Repossession102.6%
Closing an account82.1%
Fraud or scam71.8%
Managing the loan or lease61.5%
Written notification about debt61.5%
Struggling to pay your loan51.3%
Credit monitoring or identity theft protection services41%
Problem when making payments41%
Getting a credit card30.8%
Getting a loan or lease30.8%
Opening an account30.8%
Other transaction problem30.8%
Problem caused by your funds being low30.8%
Problem with the payoff process at the end of the loan30.8%
Unauthorized transactions or other transaction problem30.8%

How the company responded

Company responseComplaintsShare
Closed with explanation37295.9%
Closed with monetary relief143.6%
Closed with non-monetary relief20.5%

States

StateComplaintsShare
California33786.9%
Texas123.1%
Nevada92.3%
Arizona51.3%
Georgia41%
Washington30.8%
Colorado20.5%
Florida20.5%
Alabama10.3%
Connecticut10.3%
Hawaii10.3%
Kentucky10.3%
Louisiana10.3%
Maryland10.3%
Michigan10.3%
North Carolina10.3%
New York10.3%
Oregon10.3%
Pennsylvania10.3%
South Carolina10.3%
Tennessee10.3%
Utah10.3%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 4, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 29, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 15, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
October 13, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 5, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 5, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
October 2, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 29, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 29, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 27, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
September 26, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
September 23, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 17, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
September 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 10, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 9, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 8, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 5, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 1, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 31, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
August 31, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
August 30, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 28, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 27, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 26, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
August 25, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 22, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 19, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
August 15, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
August 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 10, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
July 30, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 22, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 18, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 17, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
July 8, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 7, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 6, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
July 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 3, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.