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Data / Consumer complaints / Propel, Inc.

Propel, Inc.: 48 CFPB complaints, last 3 years

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Propel, Inc. drew 48 consumer complaints in the CFPB database in the three years to November 9, 2026, and 56 since 2023. The largest group, 26, was about checking or savings account, and the most common issue was “Managing an account” with 15. The company responded on time to 83.3% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch Propel, Inc.: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.

Watch this company's complaintsGet every checking or savings account companyGet checking or savings account in California

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 48Complaints, last 3 years
  • 56Complaints, all years
  • 83.3%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Sep 10, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 94
202514
202424
202314

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Checking or savings account2654.2%
Prepaid card1939.6%
Money transfer, virtual currency, or money service24.2%
Credit reporting or other personal consumer reports12.1%

Issues

IssueComplaintsShare
Managing an account1531.2%
Problem with a purchase or transfer816.7%
Problem getting a card or closing an account714.6%
Closing an account48.3%
Problem with a lender or other company charging your account48.3%
Unexpected or other fees36.2%
Fraud or scam12.1%
Improper use of your report12.1%
Opening an account12.1%
Problem caused by your funds being low12.1%
Problem with a company's investigation into an existing problem12.1%
Trouble using the card12.1%
Unauthorized transactions or other transaction problem12.1%

How the company responded

Company responseComplaintsShare
Closed with explanation4185.4%
Untimely response714.6%

States

StateComplaintsShare
California612.5%
Illinois612.5%
Arkansas48.3%
North Carolina48.3%
New York48.3%
Georgia36.2%
Michigan36.2%
Florida24.2%
Louisiana24.2%
Pennsylvania24.2%
Washington24.2%
Arizona12.1%
Colorado12.1%
Indiana12.1%
Kentucky12.1%
Maryland12.1%
New Jersey12.1%
Oklahoma12.1%
South Carolina12.1%
Texas12.1%
Vermont12.1%

Latest 48 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 10, 2026Prepaid cardUnexpected or other feesUntimely responseconsumerfinance.gov
March 23, 2026Checking or savings accountOpening an accountUntimely responseconsumerfinance.gov
January 21, 2026Checking or savings accountClosing an accountUntimely responseconsumerfinance.gov
January 12, 2026Checking or savings accountManaging an accountUntimely responseconsumerfinance.gov
December 25, 2025Checking or savings accountManaging an accountUntimely responseconsumerfinance.gov
December 11, 2025Prepaid cardProblem getting a card or closing an accountUntimely responseconsumerfinance.gov
November 25, 2025Prepaid cardProblem getting a card or closing an accountUntimely responseconsumerfinance.gov
August 14, 2025Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
July 24, 2025Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
April 3, 2025Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
March 13, 2025Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
March 5, 2025Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
February 20, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 9, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 20, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 19, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 2, 2025Checking or savings accountProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 1, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
December 12, 2024Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
November 15, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 20, 2024Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 1, 2024Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
July 23, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 17, 2024Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
July 14, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 3, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 30, 2024Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
June 28, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 8, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 6, 2024Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
May 18, 2024Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
March 25, 2024Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
March 20, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 11, 2024Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
March 10, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 10, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 8, 2024Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
March 8, 2024Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
February 9, 2024Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
February 7, 2024Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
January 30, 2024Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
January 11, 2024Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
December 28, 2023Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
December 27, 2023Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
December 24, 2023Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
December 14, 2023Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
December 10, 2023Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
November 14, 2023Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.