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Data / Consumer complaints / Professional Finance Company, Inc.

Professional Finance Company, Inc.: 216 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Professional Finance Company, Inc. drew 216 consumer complaints in the CFPB database in the three years to November 6, 2026, and 784 since 2013. The largest group, 178, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 73. The company responded on time to 93.1% of the complaints, and 36.1% closed with monetary or other relief.

The request: Watch Professional Finance Company, Inc.: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 216Complaints, last 3 years
  • 784Complaints, all years
  • 93.1%Responded on time
  • 36.1%Closed with relief
  • 4Products
  • Oct 19, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 683
202578
202448
202378
202297
202194
202055
201947
201837
201738
201633
201544
201444
20138

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection17882.4%
Credit reporting or other personal consumer reports3516.2%
Debt or credit management20.9%
Payday loan, title loan, personal loan, or advance loan10.5%

Issues

IssueComplaintsShare
Attempts to collect debt not owed7333.8%
False statements or representation3415.7%
Took or threatened to take negative or legal action2913.4%
Written notification about debt2712.5%
Incorrect information on your report219.7%
Electronic communications115.1%
Improper use of your report73.2%
Problem with a company's investigation into an existing problem73.2%
Communication tactics31.4%
Didn't provide services promised20.9%
Struggling to pay your loan10.5%
Threatened to contact someone or share information improperly10.5%

How the company responded

Company responseComplaintsShare
Closed with explanation13863.9%
Closed with non-monetary relief7735.6%
Closed with monetary relief10.5%

States

StateComplaintsShare
Texas4721.8%
North Carolina3516.2%
Colorado3214.8%
Florida136%
South Carolina115.1%
Nebraska94.2%
Illinois83.7%
Nevada62.8%
California52.3%
Georgia41.9%
Alabama31.4%
Hawaii31.4%
Kentucky31.4%
New Mexico31.4%
Oklahoma31.4%
Washington31.4%
Arizona20.9%
Massachusetts20.9%
Maryland20.9%
Maine20.9%
Michigan20.9%
Missouri20.9%
Pennsylvania20.9%
Tennessee20.9%
Connecticut10.5%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 19, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 5, 2026Debt collectionCommunication tacticsClosed with non-monetary reliefconsumerfinance.gov
September 30, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 28, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with non-monetary reliefconsumerfinance.gov
September 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
September 11, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
September 10, 2026Debt collectionElectronic communicationsClosed with non-monetary reliefconsumerfinance.gov
September 9, 2026Debt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov
September 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 5, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with non-monetary reliefconsumerfinance.gov
August 31, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 28, 2026Debt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov
August 27, 2026Debt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov
August 25, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 23, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 10, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 6, 2026Debt collectionWritten notification about debtClosed with non-monetary reliefconsumerfinance.gov
August 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 4, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 4, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 22, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
July 21, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 17, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 15, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
July 14, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 6, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 26, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
June 24, 2026Debt collectionFalse statements or representationClosed with non-monetary reliefconsumerfinance.gov
June 17, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 8, 2026Debt collectionAttempts to collect debt not owedClosed with non-monetary reliefconsumerfinance.gov
June 8, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
June 7, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 7, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 5, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 2, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 2, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 28, 2026Debt collectionFalse statements or representationClosed with monetary reliefconsumerfinance.gov
May 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 19, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.