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Data / Consumer complaints / Plaza Home Mortgage, Inc.

Plaza Home Mortgage, Inc.: 45 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Plaza Home Mortgage, Inc. drew 45 consumer complaints in the CFPB database in the three years to November 6, 2026, and 325 since 2012. The largest group, 43, was about mortgage, and the most common issue was “Trouble during payment process” with 17. The company responded on time to 93.3% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as PLAZA HOME MORTGAGE, INC..

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 45Complaints, last 3 years
  • 325Complaints, all years
  • 93.3%Responded on time
  • 0.0%Closed with relief
  • 2Products
  • Sep 28, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 616
202515
202413
202313
202228
202143
202036
201927
201822
201726
201636
201523
201418
20138
20121

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage4395.6%
Credit reporting or other personal consumer reports24.4%

Issues

IssueComplaintsShare
Trouble during payment process1737.8%
Struggling to pay mortgage1226.7%
Closing on a mortgage715.6%
Applying for a mortgage or refinancing an existing mortgage511.1%
Credit monitoring or identity theft protection services12.2%
Improper use of your report12.2%
Incorrect information on your report12.2%
Problem with a company's investigation into an existing problem12.2%

How the company responded

Company responseComplaintsShare
Closed with explanation45100%

States

StateComplaintsShare
New York817.8%
Texas613.3%
Florida48.9%
Michigan36.7%
California24.4%
Massachusetts24.4%
Minnesota24.4%
Pennsylvania24.4%
Arizona12.2%
Connecticut12.2%
Delaware12.2%
Georgia12.2%
Hawaii12.2%
Illinois12.2%
Indiana12.2%
Kansas12.2%
Louisiana12.2%
Maine12.2%
North Carolina12.2%
New Jersey12.2%
Oklahoma12.2%
Utah12.2%
Virginia12.2%
Washington12.2%

Latest 45 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 28, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 22, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 11, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 20, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 15, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 13, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 16, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 1, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 12, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 8, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 1, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 16, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 6, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 16, 2026MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
February 24, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 24, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
December 19, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 14, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 2, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 23, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 3, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 24, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
June 10, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 6, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 20, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 16, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 14, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 4, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 20, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 4, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 24, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 21, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 23, 2024MortgageCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
August 13, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 5, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 26, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 17, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
June 12, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
June 6, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
June 2, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 20, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 27, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 13, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 16, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
November 24, 2023MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.