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Data / Consumer complaints / Ningo Lending LLC dba Spotloan / Payday loan, title loan, personal loan, or advance loan

Ningo Lending LLC dba Spotloan: 273 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Ningo Lending LLC dba Spotloan drew 273 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 81.7% of its 334 complaints in that time. The most common issue was “Charged fees or interest you didn't expect”. The company responded on time to 99.6% of them, and 0.0% closed with monetary or other relief.

The request: Watch Ningo Lending LLC dba Spotloan: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 273Complaints, last 3 years
  • 81.7%Share of the company's complaints
  • 99.6%Responded on time
  • 0.0%Closed with relief
  • Oct 30, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202612144.3%
12 months to Nov 6, 202510036.6%
12 months to Nov 6, 20245219%

Issues

IssueComplaintsShare
Charged fees or interest you didn't expect14051.3%
Struggling to pay your loan7326.7%
Problem with the payoff process at the end of the loan207.3%
Problem when making payments82.9%
Getting the loan62.2%
Can't contact lender or servicer41.5%
Can't stop withdrawals from your bank account31.1%
Received a loan you didn't apply for31.1%
Improper use of your report20.7%
Loan payment wasn't credited to your account20.7%
Money was taken from your bank account on the wrong day or for the wrong amount20.7%
Was approved for a loan, but didn't receive the money20.7%
Confusing or misleading advertising or marketing10.4%
Credit monitoring or identity theft protection services10.4%
Incorrect information on your report10.4%
Problem with a company's investigation into an existing problem10.4%
Problem with additional add-on products or services10.4%
Problem with cash advance10.4%
Problem with fraud alerts or security freezes10.4%
Unexpected fees10.4%

How the company responded

Company responseComplaintsShare
Closed with explanation273100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California5118.7%
Florida2810.3%
Ohio238.4%
New Jersey228.1%
Georgia217.7%
Washington197%
Michigan165.9%
North Carolina124.4%
Massachusetts103.7%
Indiana82.9%
Texas82.9%
New Mexico72.6%
Kentucky62.2%
Colorado51.8%
Oregon51.8%
Alabama41.5%
Arizona41.5%
Louisiana41.5%
South Dakota31.1%
Tennessee31.1%
Delaware20.7%
Missouri20.7%
Rhode Island20.7%
Iowa10.4%
Kansas10.4%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 30, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
October 28, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
October 25, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 24, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
October 22, 2026Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with explanationconsumerfinance.gov
October 19, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 19, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 18, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 18, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 15, 2026Payday loan, title loan, personal loan, or advance loanMoney was taken from your bank account on the wrong day or for the wrong amountClosed with explanationconsumerfinance.gov
October 9, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 8, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 8, 2026Payday loan, title loan, personal loan, or advance loanConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
October 2, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
September 22, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
September 21, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 19, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
September 17, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 15, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 5, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 1, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 22, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
August 21, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 20, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 19, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.