Data / Consumer complaints / Ningo Lending LLC dba Spotloan
Ningo Lending LLC dba Spotloan: 334 CFPB consumer complaints in the last 3 years
Ningo Lending LLC dba Spotloan drew 334 consumer complaints in the CFPB database in the three years to November 6, 2026, and 983 since 2013. The largest group, 273, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Charged fees or interest you didn't expect” with 140. The company responded on time to 99.7% of the complaints, and 0.0% closed with monetary or other relief.
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- 334Complaints, last 3 years
- 983Complaints, all years
- 99.7%Responded on time
- 0.0%Closed with relief
- 6Products
- Nov 3, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 128 |
| 2025 | 137 |
| 2024 | 65 |
| 2023 | 42 |
| 2022 | 27 |
| 2021 | 39 |
| 2020 | 46 |
| 2019 | 70 |
| 2018 | 99 |
| 2017 | 105 |
| 2016 | 111 |
| 2015 | 69 |
| 2014 | 41 |
| 2013 | 4 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Payday loan, title loan, personal loan, or advance loan | 273 | 81.7% |
| Debt collection | 47 | 14.1% |
| Credit reporting or other personal consumer reports | 11 | 3.3% |
| Checking or savings account | 1 | 0.3% |
| Mortgage | 1 | 0.3% |
| Student loan | 1 | 0.3% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Charged fees or interest you didn't expect | 140 | 41.9% |
| Struggling to pay your loan | 73 | 21.9% |
| Problem with the payoff process at the end of the loan | 20 | 6% |
| Attempts to collect debt not owed | 15 | 4.5% |
| Incorrect information on your report | 9 | 2.7% |
| Problem when making payments | 8 | 2.4% |
| Written notification about debt | 8 | 2.4% |
| Threatened to contact someone or share information improperly | 7 | 2.1% |
| Getting the loan | 6 | 1.8% |
| Communication tactics | 5 | 1.5% |
| False statements or representation | 5 | 1.5% |
| Can't contact lender or servicer | 4 | 1.2% |
| Improper use of your report | 4 | 1.2% |
| Took or threatened to take negative or legal action | 4 | 1.2% |
| Can't stop withdrawals from your bank account | 3 | 0.9% |
| Electronic communications | 3 | 0.9% |
| Problem with a company's investigation into an existing problem | 3 | 0.9% |
| Received a loan you didn't apply for | 3 | 0.9% |
| Loan payment wasn't credited to your account | 2 | 0.6% |
| Money was taken from your bank account on the wrong day or for the wrong amount | 2 | 0.6% |
| Was approved for a loan, but didn't receive the money | 2 | 0.6% |
| Confusing or misleading advertising or marketing | 1 | 0.3% |
| Credit monitoring or identity theft protection services | 1 | 0.3% |
| Dealing with your lender or servicer | 1 | 0.3% |
| Managing an account | 1 | 0.3% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 334 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| California | 60 | 18% |
| Florida | 38 | 11.4% |
| New Jersey | 26 | 7.8% |
| Ohio | 26 | 7.8% |
| Georgia | 23 | 6.9% |
| Michigan | 20 | 6% |
| Washington | 19 | 5.7% |
| Texas | 16 | 4.8% |
| Indiana | 12 | 3.6% |
| North Carolina | 12 | 3.6% |
| Massachusetts | 10 | 3% |
| Colorado | 7 | 2.1% |
| Kentucky | 7 | 2.1% |
| New Mexico | 7 | 2.1% |
| Oregon | 7 | 2.1% |
| Alabama | 5 | 1.5% |
| Louisiana | 5 | 1.5% |
| Tennessee | 5 | 1.5% |
| Arizona | 4 | 1.2% |
| Kansas | 4 | 1.2% |
| Nevada | 3 | 0.9% |
| Rhode Island | 3 | 0.9% |
| South Dakota | 3 | 0.9% |
| Delaware | 2 | 0.6% |
| Missouri | 2 | 0.6% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 3, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| October 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| October 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't contact lender or servicer | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Money was taken from your bank account on the wrong day or for the wrong amount | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Student loan | Dealing with your lender or servicer | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| August 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 9, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| August 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Checking or savings account complaints
- Consumer complaints in California
- Consumer complaints in Florida
- Consumer complaints in New Jersey
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.