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Data / Consumer complaints / Netspend Corporation

Netspend Corporation: 2,292 CFPB consumer complaints in the last 3 years

Netspend Corporation drew 2,292 consumer complaints in the CFPB database in the three years to November 6, 2026, and 5,933 since 2013. The largest group, 1,046, was about checking or savings account, and the most common issue was “Managing an account” with 561. The company responded on time to 96.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every checking or savings account companyGet checking or savings account in California
  • 2,292Complaints, last 3 years
  • 5,933Complaints, all years
  • 96.0%Responded on time
  • 0.0%Closed with relief
  • 8Products
  • Nov 1, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6694
2025886
2024624
2023578
2022556
2021584
2020524
2019377
2018312
2017287
2016245
2015220
201445
20131

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Checking or savings account1,04645.6%
Prepaid card1,03044.9%
Credit card1235.4%
Money transfer, virtual currency, or money service763.3%
Credit reporting or other personal consumer reports60.3%
Debt collection60.3%
Debt or credit management30.1%
Payday loan, title loan, personal loan, or advance loan20.1%

Issues

IssueComplaintsShare
Managing an account56124.5%
Problem with a purchase or transfer30813.4%
Trouble using the card25010.9%
Problem getting a card or closing an account24710.8%
Opening an account24510.7%
Unexpected or other fees1566.8%
Closing an account1074.7%
Problem with a lender or other company charging your account1044.5%
Advertising542.4%
Getting a credit card512.2%
Problem caused by your funds being low271.2%
Other features, terms, or problems190.8%
Problem with a purchase shown on your statement170.7%
Fraud or scam160.7%
Problem with overdraft160.7%
Unauthorized transactions or other transaction problem150.7%
Closing your account120.5%
Trouble accessing funds in your mobile or digital wallet120.5%
Trouble using your card110.5%
Other transaction problem100.4%
Advertising and marketing, including promotional offers80.3%
Managing, opening, or closing your mobile wallet account70.3%
Money was not available when promised60.3%
Fees or interest40.2%
Improper use of your report30.1%

How the company responded

Company responseComplaintsShare
Closed with explanation2,292100%

States

StateComplaintsShare
California30713.4%
Texas2209.6%
Florida1546.7%
New York1436.2%
Georgia843.7%
Michigan803.5%
Illinois753.3%
Ohio733.2%
North Carolina723.1%
Pennsylvania683%
Tennessee642.8%
Maryland632.7%
Virginia602.6%
New Jersey472.1%
Washington462%
Colorado452%
Indiana441.9%
Arizona431.9%
Nevada431.9%
Missouri421.8%
Massachusetts391.7%
Arkansas371.6%
Louisiana371.6%
Minnesota361.6%
Oregon341.5%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 31, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 31, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 30, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 30, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 29, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
October 27, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
October 27, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 27, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
October 27, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 27, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 26, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 26, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
October 25, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 25, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 25, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
October 25, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 25, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 24, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 24, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 24, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 23, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 23, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 22, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 21, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 20, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 20, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 19, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 19, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 18, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
October 18, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
October 17, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 17, 2026Prepaid cardProblem with overdraftClosed with explanationconsumerfinance.gov
October 16, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
October 16, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 16, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 15, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 15, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
October 13, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 13, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 12, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 11, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 11, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 11, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 9, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 8, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.