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Data / Consumer complaints / Netspend Corporation / Credit card

Netspend Corporation: 123 CFPB complaints about credit card, last 3 years

Netspend Corporation drew 123 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 5.4% of its 2,292 complaints in that time. The most common issue was “Getting a credit card”. The company responded on time to 95.1% of them, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every company for this productGet credit card in California
  • 123Complaints, last 3 years
  • 5.4%Share of the company's complaints
  • 95.1%Responded on time
  • 0.0%Closed with relief
  • Oct 27, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20263226%
12 months to Nov 6, 20254032.5%
12 months to Nov 6, 20245141.5%

Issues

IssueComplaintsShare
Getting a credit card5141.5%
Other features, terms, or problems1915.4%
Problem with a purchase shown on your statement1713.8%
Closing your account129.8%
Trouble using your card118.9%
Advertising and marketing, including promotional offers86.5%
Fees or interest43.3%
Problem when making payments10.8%

How the company responded

Company responseComplaintsShare
Closed with explanation123100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California1512.2%
Florida1411.4%
New York86.5%
Michigan75.7%
Texas75.7%
Illinois54.1%
Maryland54.1%
North Carolina54.1%
Tennessee54.1%
Arizona43.3%
Colorado43.3%
Wisconsin43.3%
Georgia32.4%
Massachusetts32.4%
Minnesota32.4%
Nevada32.4%
Ohio32.4%
Pennsylvania32.4%
South Carolina32.4%
Iowa21.6%
Kentucky21.6%
Arkansas10.8%
Connecticut10.8%
Delaware10.8%
Indiana10.8%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 27, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
October 25, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
October 16, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
September 16, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 4, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 4, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
July 31, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
July 28, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
July 28, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
July 25, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
May 25, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
May 23, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
May 20, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
April 28, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 31, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
March 31, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 20, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 20, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 19, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
March 12, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
February 15, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
February 14, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
February 10, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
January 15, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
December 27, 2025Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.