Data / Consumer complaints / National Consumer Telecom & Utilities Exchange, Inc.

National Consumer Telecom & Utilities Exchange, Inc.: 1,998 CFPB consumer complaints in the last 3 years

Name: CFPB consumer complaints against National Consumer Telecom & Utilities Exchange, Inc.
Creator: SpecStream
License: https://creativecommons.org/licenses/by/4.0/

National Consumer Telecom & Utilities Exchange, Inc. drew 1,998 consumer complaints in the CFPB database in the three years to November 6, 2026, and 2,247 since 2013. The largest group, 1,979, was about credit reporting or other personal consumer reports, and the most common issue was “Problem with fraud alerts or security freezes” with 1,111. The company responded on time to 99.9% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaints Get every credit reporting or other personal consumer reports company Get credit reporting or other personal consumer reports in Florida

1,998Complaints, last 3 years
2,247Complaints, all years
99.9%Responded on time
0.0%Closed with relief
3Products
Nov 6, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

Year	Complaints
2026, to Nov 6	1,168
2025	679
2024	147
2023	44
2022	38
2021	40
2020	65
2019	20
2018	19
2017	10
2016	5
2015	8
2014	2
2013	2

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Product	Complaints	Share
Credit reporting or other personal consumer reports	1,979	99%
Debt collection	18	0.9%
Checking or savings account	1	0.1%

Issues

Issue	Complaints	Share
Problem with fraud alerts or security freezes	1,111	55.6%
Incorrect information on your report	543	27.2%
Problem with a company's investigation into an existing problem	120	6%
Improper use of your report	115	5.8%
Unable to get your credit report or credit score	73	3.7%
Problem with a company's investigation into an existing issue	14	0.7%
Attempts to collect debt not owed	13	0.7%
False statements or representation	3	0.2%
Identity theft protection or other monitoring services	2	0.1%
Written notification about debt	2	0.1%
Credit monitoring or identity theft protection services	1	0.1%
Managing an account	1	0.1%

How the company responded

Company response	Complaints	Share
Closed with explanation	1,998	100%

States

State	Complaints	Share
Florida	398	19.9%
Illinois	374	18.7%
Georgia	234	11.7%
New York	218	10.9%
Texas	142	7.1%
California	141	7.1%
Indiana	62	3.1%
New Jersey	48	2.4%
Louisiana	29	1.5%
Massachusetts	27	1.4%
Tennessee	27	1.4%
Pennsylvania	26	1.3%
North Carolina	22	1.1%
Ohio	21	1.1%
Michigan	20	1%
Arizona	17	0.9%
Maryland	17	0.9%
Puerto Rico	17	0.9%
Alabama	16	0.8%
South Carolina	14	0.7%
Nevada	13	0.7%
Kansas	12	0.6%
Colorado	10	0.5%
West Virginia	10	0.5%
Connecticut	8	0.4%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

Received	Product	Issue	Company response	Source
November 6, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 6, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 6, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 6, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	Closed with explanation	consumerfinance.gov
November 5, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 5, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 5, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
November 5, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 5, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 5, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 5, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
November 4, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 4, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
November 4, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
November 3, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 3, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
November 3, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 3, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
November 2, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
November 2, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 2, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 1, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	Closed with explanation	consumerfinance.gov
November 1, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
October 31, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	Closed with explanation	consumerfinance.gov
October 29, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 29, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
October 28, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 28, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 28, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
October 28, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
October 28, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 27, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
October 27, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
October 27, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
October 27, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
October 26, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
October 26, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 26, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 25, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 24, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
October 23, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
October 23, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
October 23, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
October 23, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Problem with fraud alerts or security freezes	Closed with explanation	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	Closed with explanation	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 22, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.