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Data / Consumer complaints / Mercury Financial Intermediate LLC

Mercury Financial Intermediate LLC: 458 CFPB consumer complaints in the last 3 years

Mercury Financial Intermediate LLC drew 458 consumer complaints in the CFPB database in the three years to November 6, 2026, and 458 since 2024. The largest group, 247, was about credit card, and the most common issue was “Incorrect information on your report” with 84. The company responded on time to 99.8% of the complaints, and 5.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every credit card companyGet credit card in California
  • 458Complaints, last 3 years
  • 458Complaints, all years
  • 99.8%Responded on time
  • 5.0%Closed with relief
  • 4Products
  • Nov 4, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6195
2025129
2024134

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit card24753.9%
Credit reporting or other personal consumer reports12827.9%
Debt collection8117.7%
Checking or savings account20.4%

Issues

IssueComplaintsShare
Incorrect information on your report8418.3%
Fees or interest7315.9%
Problem with a purchase shown on your statement7015.3%
Problem with a company's investigation into an existing problem316.8%
Other features, terms, or problems275.9%
Improper use of your report265.7%
Took or threatened to take negative or legal action255.5%
Attempts to collect debt not owed214.6%
Getting a credit card173.7%
Problem when making payments163.5%
Communication tactics143.1%
False statements or representation102.2%
Struggling to pay your bill102.2%
Written notification about debt102.2%
Trouble using your card81.7%
Closing your account61.3%
Advertising and marketing, including promotional offers30.7%
Credit monitoring or identity theft protection services30.7%
Managing an account10.2%
Problem with a lender or other company charging your account10.2%
Problem with fraud alerts or security freezes10.2%
Threatened to contact someone or share information improperly10.2%

How the company responded

Company responseComplaintsShare
Closed with explanation39786.7%
In progress388.3%
Closed with monetary relief214.6%
Closed with non-monetary relief20.4%

States

StateComplaintsShare
California6313.8%
Florida4610%
Texas449.6%
Georgia245.2%
New York224.8%
New Jersey204.4%
Illinois183.9%
North Carolina183.9%
Ohio183.9%
Pennsylvania173.7%
Virginia153.3%
Maryland112.4%
South Carolina112.4%
Minnesota102.2%
Oregon102.2%
Arizona92%
Colorado81.7%
Indiana81.7%
Michigan81.7%
Louisiana71.5%
Massachusetts71.5%
Arkansas61.3%
Connecticut61.3%
Missouri61.3%
Rhode Island61.3%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 4, 2026Credit cardTrouble using your cardIn progressconsumerfinance.gov
November 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
November 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 29, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
October 29, 2026Credit cardTrouble using your cardIn progressconsumerfinance.gov
October 28, 2026Credit cardFees or interestIn progressconsumerfinance.gov
October 28, 2026Credit cardFees or interestIn progressconsumerfinance.gov
October 26, 2026Credit cardFees or interestIn progressconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 24, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 23, 2026Credit cardOther features, terms, or problemsIn progressconsumerfinance.gov
October 22, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
October 22, 2026Credit cardProblem when making paymentsIn progressconsumerfinance.gov
October 22, 2026Credit cardFees or interestIn progressconsumerfinance.gov
October 21, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 19, 2026Credit cardFees or interestIn progressconsumerfinance.gov
October 19, 2026Credit cardStruggling to pay your billClosed with explanationconsumerfinance.gov
October 18, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
October 18, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
October 15, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
October 14, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
October 14, 2026Credit cardIncorrect information on your reportIn progressconsumerfinance.gov
October 14, 2026Credit cardStruggling to pay your billIn progressconsumerfinance.gov
October 11, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
October 10, 2026Credit cardStruggling to pay your billIn progressconsumerfinance.gov
October 8, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 5, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 5, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
October 2, 2026Credit cardFees or interestIn progressconsumerfinance.gov
October 2, 2026Credit cardProblem when making paymentsIn progressconsumerfinance.gov
October 2, 2026Credit cardStruggling to pay your billClosed with explanationconsumerfinance.gov
October 2, 2026Credit cardOther features, terms, or problemsIn progressconsumerfinance.gov
October 1, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
September 30, 2026Credit cardGetting a credit cardIn progressconsumerfinance.gov
September 30, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
September 30, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemIn progressconsumerfinance.gov
September 29, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
September 29, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
September 22, 2026Credit cardClosing your accountIn progressconsumerfinance.gov
September 21, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 21, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov
September 21, 2026Credit cardFees or interestIn progressconsumerfinance.gov
September 19, 2026Credit cardStruggling to pay your billClosed with explanationconsumerfinance.gov
September 18, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
September 18, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 17, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
September 15, 2026Credit cardProblem with a purchase shown on your statementIn progressconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.