Data / Consumer complaints / Mercury Financial Intermediate LLC / Debt collection
Mercury Financial Intermediate LLC: 81 CFPB complaints about debt collection, last 3 years
Mercury Financial Intermediate LLC drew 81 consumer complaints about debt collection in the CFPB database in the three years to November 6, 2026, 17.7% of its 458 complaints in that time. The most common issue was “Took or threatened to take negative or legal action”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.
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- 81Complaints, last 3 years
- 17.7%Share of the company's complaints
- 100.0%Responded on time
- 0.0%Closed with relief
- Oct 11, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 29 | 35.8% |
| 12 months to Nov 6, 2025 | 34 | 42% |
| 12 months to Nov 6, 2024 | 18 | 22.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Took or threatened to take negative or legal action | 25 | 30.9% |
| Attempts to collect debt not owed | 21 | 25.9% |
| Communication tactics | 14 | 17.3% |
| False statements or representation | 10 | 12.3% |
| Written notification about debt | 10 | 12.3% |
| Threatened to contact someone or share information improperly | 1 | 1.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 81 | 100% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Florida | 17 | 21% |
| California | 10 | 12.3% |
| Texas | 9 | 11.1% |
| Arizona | 5 | 6.2% |
| New York | 5 | 6.2% |
| Ohio | 5 | 6.2% |
| Georgia | 4 | 4.9% |
| Michigan | 3 | 3.7% |
| North Carolina | 3 | 3.7% |
| Pennsylvania | 3 | 3.7% |
| Maryland | 2 | 2.5% |
| Missouri | 2 | 2.5% |
| Mississippi | 2 | 2.5% |
| Alabama | 1 | 1.2% |
| Arkansas | 1 | 1.2% |
| Illinois | 1 | 1.2% |
| Louisiana | 1 | 1.2% |
| Massachusetts | 1 | 1.2% |
| Minnesota | 1 | 1.2% |
| Nebraska | 1 | 1.2% |
| New Jersey | 1 | 1.2% |
| Oklahoma | 1 | 1.2% |
| Rhode Island | 1 | 1.2% |
| South Carolina | 1 | 1.2% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 11, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| July 27, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| July 6, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 6, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 20, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 15, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| June 10, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| May 28, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 27, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| February 25, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 12, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 3, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 22, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 22, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| January 16, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 16, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 13, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 12, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| December 26, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| December 16, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| December 12, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Mercury Financial Intermediate LLC complaints
- Every company with Debt collection complaints
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.