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Data / Consumer complaints / Kentucky Higher Education Assistance Authority

Kentucky Higher Education Assistance Authority: 64 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Kentucky Higher Education Assistance Authority drew 64 consumer complaints in the CFPB database in the three years to November 6, 2026, and 207 since 2013. The largest group, 31, was about student loan, and the most common issue was “Incorrect information on your report” with 16. The company responded on time to 96.9% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch Kentucky Higher Education Assistance Authority: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 64Complaints, last 3 years
  • 207Complaints, all years
  • 96.9%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Sep 30, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 629
202518
202416
202315
202219
202125
202028
201913
201817
20177
201610
20156
20141
20133

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Student loan3148.4%
Credit reporting or other personal consumer reports2132.8%
Debt collection1218.8%

Issues

IssueComplaintsShare
Incorrect information on your report1625%
Dealing with your lender or servicer1320.3%
Improper use of your report812.5%
Attempts to collect debt not owed710.9%
Getting a loan57.8%
Problem with a company's investigation into an existing problem46.2%
Struggling to repay your loan46.2%
Written notification about debt34.7%
Communication tactics11.6%
Problem with fraud alerts or security freezes11.6%
Took or threatened to take negative or legal action11.6%
Unable to get your credit report or credit score11.6%

How the company responded

Company responseComplaintsShare
Closed with explanation64100%

States

StateComplaintsShare
Kentucky1726.6%
Alabama812.5%
Georgia69.4%
New Jersey69.4%
Delaware46.2%
Virginia34.7%
Arizona23.1%
California23.1%
Florida23.1%
Mississippi23.1%
New York23.1%
Washington23.1%
Arkansas11.6%
Connecticut11.6%
District of Columbia11.6%
Illinois11.6%
Indiana11.6%
Massachusetts11.6%
Texas11.6%
Wisconsin11.6%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 30, 2026Student loanUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
August 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 6, 2026Student loanGetting a loanClosed with explanationconsumerfinance.gov
July 21, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 17, 2026Student loanImproper use of your reportClosed with explanationconsumerfinance.gov
July 3, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 3, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
June 16, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 8, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
June 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 24, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
May 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 12, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
May 6, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 3, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 18, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 18, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 27, 2026Student loanGetting a loanClosed with explanationconsumerfinance.gov
February 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 20, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
February 17, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 12, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
February 11, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
January 15, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
January 13, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 13, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 29, 2025Student loanGetting a loanClosed with explanationconsumerfinance.gov
December 23, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
December 18, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
October 21, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 24, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 26, 2025Student loanGetting a loanClosed with explanationconsumerfinance.gov
August 1, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
July 28, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
July 10, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 27, 2025Credit reporting or other personal consumer reportsProblem with fraud alerts or security freezesClosed with explanationconsumerfinance.gov
April 23, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
April 2, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
March 14, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
March 7, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
March 1, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
February 25, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 26, 2025Student loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 18, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 27, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
December 26, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
December 14, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.