Data / Consumer complaints / Greensky Operations, LLC
Greensky Operations, LLC: 585 CFPB consumer complaints in the last 3 years
Greensky Operations, LLC drew 585 consumer complaints in the CFPB database in the three years to November 6, 2026, and 586 since 2023. The largest group, 265, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Incorrect information on your report” with 105. The company responded on time to 99.8% of the complaints, and 16.2% closed with monetary or other relief. The CFPB records the company as GREENSKY OPERATIONS, LLC.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 585Complaints, last 3 years
- 586Complaints, all years
- 99.8%Responded on time
- 16.2%Closed with relief
- 8Products
- Oct 28, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 230 |
| 2025 | 218 |
| 2024 | 137 |
| 2023 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Payday loan, title loan, personal loan, or advance loan | 265 | 45.3% |
| Credit reporting or other personal consumer reports | 184 | 31.5% |
| Debt collection | 93 | 15.9% |
| Credit card | 36 | 6.2% |
| Mortgage | 3 | 0.5% |
| Debt or credit management | 2 | 0.3% |
| Checking or savings account | 1 | 0.2% |
| Money transfer, virtual currency, or money service | 1 | 0.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 105 | 17.9% |
| Charged fees or interest you didn't expect | 63 | 10.8% |
| Problem with a company's investigation into an existing problem | 56 | 9.6% |
| Problem when making payments | 51 | 8.7% |
| Attempts to collect debt not owed | 49 | 8.4% |
| Problem with additional add-on products or services | 41 | 7% |
| Getting the loan | 40 | 6.8% |
| Improper use of your report | 36 | 6.2% |
| Problem with the payoff process at the end of the loan | 29 | 5% |
| False statements or representation | 15 | 2.6% |
| Problem with a purchase shown on your statement | 15 | 2.6% |
| Took or threatened to take negative or legal action | 13 | 2.2% |
| Struggling to pay your loan | 9 | 1.5% |
| Getting a line of credit | 7 | 1.2% |
| Written notification about debt | 7 | 1.2% |
| Fees or interest | 6 | 1% |
| Advertising and marketing, including promotional offers | 4 | 0.7% |
| Communication tactics | 4 | 0.7% |
| Credit monitoring or identity theft protection services | 4 | 0.7% |
| Electronic communications | 4 | 0.7% |
| Getting a credit card | 4 | 0.7% |
| Problem with cash advance | 2 | 0.3% |
| Received a loan you didn't apply for | 2 | 0.3% |
| Struggling to pay your bill | 2 | 0.3% |
| Applying for a mortgage or refinancing an existing mortgage | 1 | 0.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 488 | 83.4% |
| Closed with non-monetary relief | 83 | 14.2% |
| Closed with monetary relief | 12 | 2.1% |
| In progress | 2 | 0.3% |
States
| State | Complaints | Share |
|---|---|---|
| California | 73 | 12.5% |
| Texas | 59 | 10.1% |
| Florida | 54 | 9.2% |
| New York | 31 | 5.3% |
| Georgia | 29 | 5% |
| Pennsylvania | 28 | 4.8% |
| North Carolina | 21 | 3.6% |
| Virginia | 21 | 3.6% |
| Illinois | 19 | 3.2% |
| New Jersey | 19 | 3.2% |
| Arizona | 16 | 2.7% |
| Maryland | 16 | 2.7% |
| Colorado | 14 | 2.4% |
| Massachusetts | 14 | 2.4% |
| South Carolina | 14 | 2.4% |
| Connecticut | 13 | 2.2% |
| Tennessee | 13 | 2.2% |
| Kentucky | 11 | 1.9% |
| Michigan | 11 | 1.9% |
| Minnesota | 11 | 1.9% |
| Ohio | 11 | 1.9% |
| Missouri | 9 | 1.5% |
| Indiana | 7 | 1.2% |
| Alabama | 6 | 1% |
| New Hampshire | 6 | 1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| October 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| October 18, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| October 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | In progress | consumerfinance.gov |
| October 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | In progress | consumerfinance.gov |
| October 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 27, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 26, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Credit card | Getting a credit card | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| September 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with non-monetary relief | consumerfinance.gov |
| September 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 5, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| September 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 31, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Every company with Credit card complaints
- Consumer complaints in California
- Consumer complaints in Texas
- Consumer complaints in Florida
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.