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Data / Consumer complaints / Greensky Operations, LLC

Greensky Operations, LLC: 585 CFPB consumer complaints in the last 3 years

Greensky Operations, LLC drew 585 consumer complaints in the CFPB database in the three years to November 6, 2026, and 586 since 2023. The largest group, 265, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Incorrect information on your report” with 105. The company responded on time to 99.8% of the complaints, and 16.2% closed with monetary or other relief. The CFPB records the company as GREENSKY OPERATIONS, LLC.

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  • 585Complaints, last 3 years
  • 586Complaints, all years
  • 99.8%Responded on time
  • 16.2%Closed with relief
  • 8Products
  • Oct 28, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6230
2025218
2024137
20231

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Incorrect information on your report10517.9%
Charged fees or interest you didn't expect6310.8%
Problem with a company's investigation into an existing problem569.6%
Problem when making payments518.7%
Attempts to collect debt not owed498.4%
Problem with additional add-on products or services417%
Getting the loan406.8%
Improper use of your report366.2%
Problem with the payoff process at the end of the loan295%
False statements or representation152.6%
Problem with a purchase shown on your statement152.6%
Took or threatened to take negative or legal action132.2%
Struggling to pay your loan91.5%
Getting a line of credit71.2%
Written notification about debt71.2%
Fees or interest61%
Advertising and marketing, including promotional offers40.7%
Communication tactics40.7%
Credit monitoring or identity theft protection services40.7%
Electronic communications40.7%
Getting a credit card40.7%
Problem with cash advance20.3%
Received a loan you didn't apply for20.3%
Struggling to pay your bill20.3%
Applying for a mortgage or refinancing an existing mortgage10.2%

How the company responded

Company responseComplaintsShare
Closed with explanation48883.4%
Closed with non-monetary relief8314.2%
Closed with monetary relief122.1%
In progress20.3%

States

StateComplaintsShare
California7312.5%
Texas5910.1%
Florida549.2%
New York315.3%
Georgia295%
Pennsylvania284.8%
North Carolina213.6%
Virginia213.6%
Illinois193.2%
New Jersey193.2%
Arizona162.7%
Maryland162.7%
Colorado142.4%
Massachusetts142.4%
South Carolina142.4%
Connecticut132.2%
Tennessee132.2%
Kentucky111.9%
Michigan111.9%
Minnesota111.9%
Ohio111.9%
Missouri91.5%
Indiana71.2%
Alabama61%
New Hampshire61%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 28, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
October 24, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
October 22, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
October 18, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
October 18, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanIn progressconsumerfinance.gov
October 16, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 10, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanIn progressconsumerfinance.gov
October 7, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
October 5, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
September 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 30, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 30, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 29, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 29, 2026Payday loan, title loan, personal loan, or advance loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 29, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 28, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 27, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 26, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 25, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 23, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 23, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 23, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 22, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
September 22, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
September 19, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with non-monetary reliefconsumerfinance.gov
September 18, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 16, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 14, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 14, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
September 14, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 11, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
September 10, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
September 9, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 9, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
September 8, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 5, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
September 5, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 4, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 3, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
September 3, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 3, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 2, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
September 2, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
September 2, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 1, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
September 1, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
August 31, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.