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Data / Consumer complaints / Fiserv Finxact Core

Fiserv Finxact Core: 2,336 CFPB consumer complaints in the last 3 years

Fiserv Finxact Core drew 2,336 consumer complaints in the CFPB database in the three years to November 6, 2026, and 3,638 since 2020. The largest group, 806, was about prepaid card, and the most common issue was “Problem with a purchase or transfer” with 360. The company responded on time to 99.9% of the complaints, and 1.3% closed with monetary or other relief. The CFPB records the company as FISERV FINXACT CORE.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every prepaid card companyGet prepaid card in California
  • 2,336Complaints, last 3 years
  • 3,638Complaints, all years
  • 99.9%Responded on time
  • 1.3%Closed with relief
  • 10Products
  • Nov 6, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6692
2025881
2024719
2023395
2022317
2021374
2020260

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Prepaid card80634.5%
Credit reporting or other personal consumer reports61426.3%
Debt collection30513.1%
Checking or savings account29912.8%
Money transfer, virtual currency, or money service2038.7%
Credit card843.6%
Debt or credit management130.6%
Vehicle loan or lease50.2%
Mortgage40.2%
Payday loan, title loan, personal loan, or advance loan30.1%

Issues

IssueComplaintsShare
Problem with a purchase or transfer36015.4%
Incorrect information on your report29312.5%
Attempts to collect debt not owed1998.5%
Managing an account1928.2%
Problem getting a card or closing an account1626.9%
Trouble using the card1616.9%
Unexpected or other fees1305.6%
Unable to get your credit report or credit score1004.3%
Problem with fraud alerts or security freezes964.1%
Improper use of your report773.3%
Problem with a lender or other company charging your account662.8%
Other transaction problem502.1%
Written notification about debt472%
Money was not available when promised351.5%
Problem with a company's investigation into an existing problem321.4%
Problem with a purchase shown on your statement321.4%
Fraud or scam301.3%
False statements or representation241%
Closing an account231%
Trouble accessing funds in your mobile or digital wallet180.8%
Other features, terms, or problems160.7%
Problem with customer service160.7%
Fees or interest140.6%
Electronic communications120.5%
Opening an account120.5%

How the company responded

Company responseComplaintsShare
Closed with explanation2,28397.7%
In progress231%
Closed with monetary relief220.9%
Closed with non-monetary relief80.3%

States

StateComplaintsShare
California78433.6%
Texas1978.4%
Florida1777.6%
New Jersey1205.1%
Georgia1185.1%
New York934%
Pennsylvania713%
Illinois512.2%
Massachusetts451.9%
Ohio431.8%
North Carolina401.7%
Virginia401.7%
Wisconsin401.7%
Tennessee371.6%
Maryland341.5%
Michigan341.5%
Missouri281.2%
Louisiana231%
Connecticut220.9%
South Carolina220.9%
Washington220.9%
Arizona210.9%
Indiana210.9%
Colorado180.8%
Minnesota180.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 6, 2026Prepaid cardProblem getting a card or closing an accountIn progressconsumerfinance.gov
November 6, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
November 5, 2026Money transfer, virtual currency, or money serviceOther transaction problemIn progressconsumerfinance.gov
November 4, 2026Prepaid cardProblem with a purchase or transferIn progressconsumerfinance.gov
November 4, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
November 4, 2026Prepaid cardProblem getting a card or closing an accountIn progressconsumerfinance.gov
November 3, 2026Prepaid cardProblem with a purchase or transferIn progressconsumerfinance.gov
November 3, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
November 3, 2026Debt collectionElectronic communicationsIn progressconsumerfinance.gov
November 2, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
November 1, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
November 1, 2026Debt collectionElectronic communicationsIn progressconsumerfinance.gov
October 31, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 31, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 31, 2026Prepaid cardTrouble using the cardIn progressconsumerfinance.gov
October 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 30, 2026Debt collectionWritten notification about debtIn progressconsumerfinance.gov
October 30, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 30, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 30, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 29, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
October 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 28, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 28, 2026Money transfer, virtual currency, or money serviceManaging, opening, or closing your mobile wallet accountClosed with explanationconsumerfinance.gov
October 27, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 27, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionWritten notification about debtIn progressconsumerfinance.gov
October 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 26, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
October 26, 2026Debt collectionFalse statements or representationIn progressconsumerfinance.gov
October 26, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 25, 2026Credit reporting or other personal consumer reportsImproper use of your reportIn progressconsumerfinance.gov
October 24, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 24, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 23, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 22, 2026Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportIn progressconsumerfinance.gov
October 21, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 20, 2026Prepaid cardProblem getting a card or closing an accountClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 20, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 20, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
October 19, 2026Prepaid cardUnexpected or other feesClosed with explanationconsumerfinance.gov
October 19, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
October 19, 2026Money transfer, virtual currency, or money serviceWrong amount charged or receivedClosed with explanationconsumerfinance.gov
October 19, 2026Money transfer, virtual currency, or money serviceOther service problemIn progressconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.