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Data / Consumer complaints / Fiserv Finxact Core / Credit card

Fiserv Finxact Core: 84 CFPB complaints about credit card, last 3 years

Fiserv Finxact Core drew 84 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 3.6% of its 2,336 complaints in that time. The most common issue was “Problem with a purchase shown on your statement”. The company responded on time to 100.0% of them, and 2.4% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 84Complaints, last 3 years
  • 3.6%Share of the company's complaints
  • 100.0%Responded on time
  • 2.4%Closed with relief
  • Sep 24, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20262934.5%
12 months to Nov 6, 20253440.5%
12 months to Nov 6, 20242125%

Issues

IssueComplaintsShare
Problem with a purchase shown on your statement3238.1%
Other features, terms, or problems1619%
Fees or interest1416.7%
Trouble using your card1214.3%
Closing your account44.8%
Getting a credit card44.8%
Advertising and marketing, including promotional offers11.2%
Problem when making payments11.2%

How the company responded

Company responseComplaintsShare
Closed with explanation8297.6%
Closed with non-monetary relief22.4%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
California2327.4%
New Jersey910.7%
New York89.5%
Florida67.1%
Texas56%
Illinois33.6%
Pennsylvania33.6%
Wyoming33.6%
Connecticut22.4%
Massachusetts22.4%
Maryland22.4%
North Carolina22.4%
Arkansas11.2%
Arizona11.2%
Colorado11.2%
Georgia11.2%
Iowa11.2%
Minnesota11.2%
Missouri11.2%
Oregon11.2%
Rhode Island11.2%
South Carolina11.2%
Tennessee11.2%
Vermont11.2%
Wisconsin11.2%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 24, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
August 24, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
July 20, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
July 2, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
June 10, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
June 8, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
June 4, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
May 21, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
May 15, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
April 23, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
April 23, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
April 21, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
April 16, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
April 2, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
March 16, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
March 10, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
February 24, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
February 24, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
February 23, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
February 13, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
February 13, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
February 5, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
February 4, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
January 30, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
December 16, 2025Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.