Data / Consumer complaints / First Citizens Bancshares, Inc.

First Citizens Bancshares, Inc.: 655 CFPB consumer complaints in the last 3 years

First Citizens Bancshares, Inc. drew 655 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,640 since 2011. The largest group, 420, was about checking or savings account, and the most common issue was “Managing an account” with 237. The company responded on time to 100.0% of the complaints, and 6.7% closed with monetary or other relief. The CFPB records the company as FIRST CITIZENS BANCSHARES, INC..

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

• 655Complaints, last 3 years
• 1,640Complaints, all years
• 100.0%Responded on time
• 6.7%Closed with relief
• 10Products
• Oct 24, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

How the company responded

States

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

Also on SpecStream

• Every company with Checking or savings account complaints
• Every company with Mortgage complaints
• Every company with Credit reporting or other personal consumer reports complaints
• Every company with Money transfer, virtual currency, or money service complaints
• Consumer complaints in North Carolina
• Consumer complaints in California
• Consumer complaints in South Carolina
• All consumer complaints

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.