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Data / Consumer complaints / Financial Freedom Group, LLC

Financial Freedom Group, LLC: 29 CFPB complaints

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Financial Freedom Group, LLC drew 29 consumer complaints in the CFPB database in the three years to November 9, 2026, and 44 since 2020. The largest group, 24, was about debt or credit management, and the most common issue was “Didn't provide services promised” with 14. The company responded on time to 100.0% of the complaints, and 17.2% closed with monetary or other relief.

The request: Watch Financial Freedom Group, LLC: each new CFPB complaint by product and issue, with the date and the company response.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 29Complaints, last 3 years
  • 44Complaints, all years
  • 100.0%Responded on time
  • 17.2%Closed with relief
  • 3Products
  • Oct 22, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 918
20257
20244
20232
20226
20214
20203

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt or credit management2482.8%
Debt collection413.8%
Credit card13.4%

Issues

IssueComplaintsShare
Didn't provide services promised1448.3%
Unauthorized withdrawals or charges310.3%
Charged upfront or unexpected fees26.9%
Confusing or missing disclosures26.9%
Problem with customer service26.9%
Written notification about debt26.9%
Attempts to collect debt not owed13.4%
Confusing or misleading advertising or marketing13.4%
Other features, terms, or problems13.4%
Took or threatened to take negative or legal action13.4%

How the company responded

Company responseComplaintsShare
Closed with explanation2482.8%
Closed with monetary relief517.2%

States

StateComplaintsShare
Ohio310.3%
California26.9%
Illinois26.9%
Massachusetts26.9%
North Carolina26.9%
Oklahoma26.9%
Pennsylvania26.9%
Texas26.9%
Colorado13.4%
Connecticut13.4%
Florida13.4%
Georgia13.4%
Indiana13.4%
Kentucky13.4%
Missouri13.4%
Nevada13.4%
New York13.4%
South Dakota13.4%
Tennessee13.4%
Wisconsin13.4%

Latest 29 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026Debt or credit managementDidn't provide services promisedClosed with monetary reliefconsumerfinance.gov
October 20, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
September 16, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
September 9, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
July 29, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
July 14, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
June 23, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
June 5, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 4, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
June 2, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
May 26, 2026Debt or credit managementCharged upfront or unexpected feesClosed with monetary reliefconsumerfinance.gov
April 27, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
April 19, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
March 27, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
March 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 2, 2026Debt collectionTook or threatened to take negative or legal actionClosed with monetary reliefconsumerfinance.gov
January 6, 2026Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
January 4, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
December 9, 2025Debt or credit managementConfusing or misleading advertising or marketingClosed with monetary reliefconsumerfinance.gov
July 24, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
July 23, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
July 1, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
April 8, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
March 20, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
February 14, 2025Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
September 23, 2024Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
May 7, 2024Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
February 22, 2024Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
February 15, 2024Debt or credit managementDidn't provide services promisedClosed with monetary reliefconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.

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