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Data / Consumer complaints / FB Financial Corporation

FB Financial Corporation: 45 CFPB complaints, last 3 years

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

FB Financial Corporation drew 45 consumer complaints in the CFPB database in the three years to November 9, 2026, and 80 since 2021. The largest group, 27, was about mortgage, and the most common issue was “Trouble during payment process” with 21. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as FB FINANCIAL CORPORATION.

The request: Watch FB Financial Corporation: each new CFPB complaint by product and issue, with the date and the company response.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 45Complaints, last 3 years
  • 80Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 7Products
  • Sep 22, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 99
202516
202418
202310
202222
20215

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Trouble during payment process2146.7%
Managing an account715.6%
Attempts to collect debt not owed36.7%
Applying for a mortgage or refinancing an existing mortgage24.4%
Closing on a mortgage24.4%
Incorrect information on your report24.4%
Problem with a lender or other company charging your account24.4%
Fraud or scam12.2%
Getting a line of credit12.2%
Improper use of your report12.2%
Problem caused by your funds being low12.2%
Problem with a purchase shown on your statement12.2%
Struggling to pay mortgage12.2%

How the company responded

Company responseComplaintsShare
Closed with explanation45100%

States

StateComplaintsShare
Tennessee1737.8%
Alabama817.8%
Florida613.3%
South Carolina36.7%
Colorado12.2%
Georgia12.2%
Kentucky12.2%
Maine12.2%
Minnesota12.2%
Mississippi12.2%
Texas12.2%
Virginia12.2%
Vermont12.2%
Washington12.2%
Wisconsin12.2%

Latest 45 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 22, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 8, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
April 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 6, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 6, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 24, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
January 16, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
January 10, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 20, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 16, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 12, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 22, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 8, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 7, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 7, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 6, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 11, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 2, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 13, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 10, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 15, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 14, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
March 10, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 5, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 27, 2024Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
December 10, 2024Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
November 15, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 18, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 9, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 27, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 4, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 29, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 18, 2024MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 8, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 7, 2024Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
July 23, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 19, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 15, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 25, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 3, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 3, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
March 12, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 1, 2023Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
November 12, 2023MortgageTrouble during payment processClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.

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