Data / Consumer complaints / Equifax, Inc. / Payday loan, title loan, personal loan, or advance loan
Equifax, Inc.: 141 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Equifax, Inc. drew 141 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 0.1% of its 4,219,145 complaints in that time. The most common issue was “Incorrect information on your report”. The company responded on time to 100.0% of them, and 40.4% closed with monetary or other relief.
The request: Watch Equifax, Inc.: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 141Complaints, last 3 years
- 0.1%Share of the company's complaints
- 100.0%Responded on time
- 40.4%Closed with relief
- Oct 26, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 37 | 26.2% |
| 12 months to Nov 6, 2025 | 56 | 39.7% |
| 12 months to Nov 6, 2024 | 48 | 34% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 48 | 34% |
| Getting the loan | 15 | 10.6% |
| Received a loan you didn't apply for | 14 | 9.9% |
| Getting a line of credit | 11 | 7.8% |
| Charged fees or interest you didn't expect | 7 | 5% |
| Problem when making payments | 7 | 5% |
| Struggling to pay your loan | 5 | 3.5% |
| Problem with a company's investigation into an existing problem | 4 | 2.8% |
| Problem with additional add-on products or services | 4 | 2.8% |
| Problem with the payoff process at the end of the loan | 4 | 2.8% |
| Can't contact lender or servicer | 3 | 2.1% |
| Confusing or missing disclosures | 3 | 2.1% |
| Improper use of your report | 3 | 2.1% |
| Credit limit changed | 2 | 1.4% |
| Credit monitoring or identity theft protection services | 2 | 1.4% |
| Loan payment wasn't credited to your account | 2 | 1.4% |
| Unable to get your credit report or credit score | 2 | 1.4% |
| Confusing or misleading advertising or marketing | 1 | 0.7% |
| Issues with repayment | 1 | 0.7% |
| Lost or stolen refund | 1 | 0.7% |
| Unexpected fees | 1 | 0.7% |
| Vehicle was repossessed or sold the vehicle | 1 | 0.7% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 83 | 58.9% |
| Closed with non-monetary relief | 57 | 40.4% |
| In progress | 1 | 0.7% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Florida | 18 | 12.8% |
| California | 17 | 12.1% |
| New York | 17 | 12.1% |
| Texas | 14 | 9.9% |
| Georgia | 11 | 7.8% |
| Illinois | 7 | 5% |
| Pennsylvania | 6 | 4.3% |
| South Carolina | 5 | 3.5% |
| Mississippi | 4 | 2.8% |
| North Carolina | 4 | 2.8% |
| Alabama | 3 | 2.1% |
| Maryland | 3 | 2.1% |
| Michigan | 3 | 2.1% |
| New Jersey | 3 | 2.1% |
| Ohio | 3 | 2.1% |
| Oklahoma | 3 | 2.1% |
| Tennessee | 3 | 2.1% |
| Virginia | 3 | 2.1% |
| Colorado | 2 | 1.4% |
| Indiana | 2 | 1.4% |
| Louisiana | 2 | 1.4% |
| Massachusetts | 2 | 1.4% |
| Arizona | 1 | 0.7% |
| Delaware | 1 | 0.7% |
| New Mexico | 1 | 0.7% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | In progress | consumerfinance.gov |
| October 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with non-monetary relief | consumerfinance.gov |
| August 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| August 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| July 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Received a loan you didn't apply for | Closed with non-monetary relief | consumerfinance.gov |
| July 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| July 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| June 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| June 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Loan payment wasn't credited to your account | Closed with explanation | consumerfinance.gov |
| June 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| May 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| May 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Received a loan you didn't apply for | Closed with explanation | consumerfinance.gov |
| May 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Received a loan you didn't apply for | Closed with explanation | consumerfinance.gov |
| May 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| April 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| March 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Received a loan you didn't apply for | Closed with explanation | consumerfinance.gov |
| March 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Equifax, Inc. complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.