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Data / Consumer complaints / Equifax, Inc. / Payday loan, title loan, personal loan, or advance loan

Equifax, Inc.: 141 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Equifax, Inc. drew 141 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 0.1% of its 4,219,145 complaints in that time. The most common issue was “Incorrect information on your report”. The company responded on time to 100.0% of them, and 40.4% closed with monetary or other relief.

The request: Watch Equifax, Inc.: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 141Complaints, last 3 years
  • 0.1%Share of the company's complaints
  • 100.0%Responded on time
  • 40.4%Closed with relief
  • Oct 26, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20263726.2%
12 months to Nov 6, 20255639.7%
12 months to Nov 6, 20244834%

Issues

IssueComplaintsShare
Incorrect information on your report4834%
Getting the loan1510.6%
Received a loan you didn't apply for149.9%
Getting a line of credit117.8%
Charged fees or interest you didn't expect75%
Problem when making payments75%
Struggling to pay your loan53.5%
Problem with a company's investigation into an existing problem42.8%
Problem with additional add-on products or services42.8%
Problem with the payoff process at the end of the loan42.8%
Can't contact lender or servicer32.1%
Confusing or missing disclosures32.1%
Improper use of your report32.1%
Credit limit changed21.4%
Credit monitoring or identity theft protection services21.4%
Loan payment wasn't credited to your account21.4%
Unable to get your credit report or credit score21.4%
Confusing or misleading advertising or marketing10.7%
Issues with repayment10.7%
Lost or stolen refund10.7%
Unexpected fees10.7%
Vehicle was repossessed or sold the vehicle10.7%

How the company responded

Company responseComplaintsShare
Closed with explanation8358.9%
Closed with non-monetary relief5740.4%
In progress10.7%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Florida1812.8%
California1712.1%
New York1712.1%
Texas149.9%
Georgia117.8%
Illinois75%
Pennsylvania64.3%
South Carolina53.5%
Mississippi42.8%
North Carolina42.8%
Alabama32.1%
Maryland32.1%
Michigan32.1%
New Jersey32.1%
Ohio32.1%
Oklahoma32.1%
Tennessee32.1%
Virginia32.1%
Colorado21.4%
Indiana21.4%
Louisiana21.4%
Massachusetts21.4%
Arizona10.7%
Delaware10.7%
New Mexico10.7%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 26, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
October 23, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 13, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditIn progressconsumerfinance.gov
October 5, 2026Payday loan, title loan, personal loan, or advance loanConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
September 23, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
September 17, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 25, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with non-monetary reliefconsumerfinance.gov
August 22, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
August 7, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov
August 4, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
July 31, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
July 30, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
July 23, 2026Payday loan, title loan, personal loan, or advance loanReceived a loan you didn't apply forClosed with non-monetary reliefconsumerfinance.gov
July 21, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
July 13, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
June 12, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
June 3, 2026Payday loan, title loan, personal loan, or advance loanLoan payment wasn't credited to your accountClosed with explanationconsumerfinance.gov
June 1, 2026Payday loan, title loan, personal loan, or advance loanProblem with a company's investigation into an existing problemClosed with non-monetary reliefconsumerfinance.gov
May 28, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
May 26, 2026Payday loan, title loan, personal loan, or advance loanReceived a loan you didn't apply forClosed with explanationconsumerfinance.gov
May 14, 2026Payday loan, title loan, personal loan, or advance loanReceived a loan you didn't apply forClosed with explanationconsumerfinance.gov
May 11, 2026Payday loan, title loan, personal loan, or advance loanUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
April 22, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
March 30, 2026Payday loan, title loan, personal loan, or advance loanReceived a loan you didn't apply forClosed with explanationconsumerfinance.gov
March 29, 2026Payday loan, title loan, personal loan, or advance loanGetting a line of creditClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.