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Data / Consumer complaints / Egl US, LLC / Payday loan, title loan, personal loan, or advance loan

Egl US, LLC: 190 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Egl US, LLC drew 190 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 22.3% of its 853 complaints in that time. The most common issue was “Charged fees or interest you didn't expect”. The company responded on time to 90.0% of them, and 0.0% closed with monetary or other relief.

The request: Watch Egl US, LLC: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 190Complaints, last 3 years
  • 22.3%Share of the company's complaints
  • 90.0%Responded on time
  • 0.0%Closed with relief
  • Oct 21, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20268946.8%
12 months to Nov 6, 20257640%
12 months to Nov 6, 20242513.2%

Issues

IssueComplaintsShare
Charged fees or interest you didn't expect3317.4%
Problem when making payments2513.2%
Incorrect information on your report2412.6%
Struggling to pay your loan2312.1%
Problem with the payoff process at the end of the loan168.4%
Getting the loan115.8%
Problem with a company's investigation into an existing problem84.2%
Improper use of your report73.7%
Issues with repayment63.2%
Problem with additional add-on products or services63.2%
Money was taken from your bank account on the wrong day or for the wrong amount52.6%
Can't contact lender or servicer42.1%
Confusing or missing disclosures42.1%
Loan payment wasn't credited to your account42.1%
Received a loan you didn't apply for42.1%
Getting a line of credit31.6%
Problem with fraud alerts or security freezes21.1%
Problems receiving the advance21.1%
Can't stop withdrawals from your bank account10.5%
Confusing or misleading advertising or marketing10.5%
Was approved for a loan, but didn't receive the money10.5%

How the company responded

Company responseComplaintsShare
Closed with explanation18898.9%
Untimely response21.1%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Florida2613.7%
Texas2111.1%
Maryland2010.5%
Georgia178.9%
Illinois126.3%
Pennsylvania126.3%
California105.3%
Michigan84.2%
South Carolina84.2%
North Carolina73.7%
District of Columbia63.2%
Mississippi52.6%
Ohio52.6%
Alabama42.1%
Arkansas31.6%
Louisiana31.6%
Missouri31.6%
New York31.6%
Tennessee31.6%
New Jersey21.1%
New Mexico21.1%
Virginia21.1%
Washington21.1%
Arizona10.5%
Colorado10.5%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 21, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 21, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 20, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 19, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 17, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsUntimely responseconsumerfinance.gov
October 13, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 10, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 8, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 7, 2026Payday loan, title loan, personal loan, or advance loanConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
September 23, 2026Payday loan, title loan, personal loan, or advance loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 18, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 7, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportUntimely responseconsumerfinance.gov
August 19, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
August 13, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
August 11, 2026Payday loan, title loan, personal loan, or advance loanReceived a loan you didn't apply forClosed with explanationconsumerfinance.gov
August 2, 2026Payday loan, title loan, personal loan, or advance loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 31, 2026Payday loan, title loan, personal loan, or advance loanConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
July 27, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
July 23, 2026Payday loan, title loan, personal loan, or advance loanImproper use of your reportClosed with explanationconsumerfinance.gov
July 18, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
July 17, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
July 17, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
July 14, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
July 10, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
July 10, 2026Payday loan, title loan, personal loan, or advance loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.