Data / Consumer complaints / Egl US, LLC
Egl US, LLC: 853 CFPB consumer complaints in the last 3 years
Egl US, LLC drew 853 consumer complaints in the CFPB database in the three years to November 6, 2026, and 974 since 2021. The largest group, 395, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 267. The company responded on time to 95.8% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as EGL US, LLC.
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Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Florida
- 853Complaints, last 3 years
- 974Complaints, all years
- 95.8%Responded on time
- 0.0%Closed with relief
- 7Products
- Oct 27, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 325 |
| 2025 | 375 |
| 2024 | 141 |
| 2023 | 69 |
| 2022 | 47 |
| 2021 | 17 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 395 | 46.3% |
| Debt collection | 258 | 30.2% |
| Payday loan, title loan, personal loan, or advance loan | 190 | 22.3% |
| Credit card | 5 | 0.6% |
| Money transfer, virtual currency, or money service | 3 | 0.4% |
| Checking or savings account | 1 | 0.1% |
| Debt or credit management | 1 | 0.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 267 | 31.3% |
| Attempts to collect debt not owed | 113 | 13.2% |
| Improper use of your report | 93 | 10.9% |
| Problem with a company's investigation into an existing problem | 75 | 8.8% |
| Took or threatened to take negative or legal action | 75 | 8.8% |
| Charged fees or interest you didn't expect | 33 | 3.9% |
| Problem when making payments | 26 | 3% |
| False statements or representation | 25 | 2.9% |
| Struggling to pay your loan | 23 | 2.7% |
| Communication tactics | 22 | 2.6% |
| Problem with the payoff process at the end of the loan | 16 | 1.9% |
| Written notification about debt | 15 | 1.8% |
| Getting the loan | 11 | 1.3% |
| Electronic communications | 8 | 0.9% |
| Issues with repayment | 6 | 0.7% |
| Problem with additional add-on products or services | 6 | 0.7% |
| Money was taken from your bank account on the wrong day or for the wrong amount | 5 | 0.6% |
| Can't contact lender or servicer | 4 | 0.5% |
| Confusing or missing disclosures | 4 | 0.5% |
| Loan payment wasn't credited to your account | 4 | 0.5% |
| Received a loan you didn't apply for | 4 | 0.5% |
| Getting a line of credit | 3 | 0.4% |
| Getting a credit card | 2 | 0.2% |
| Other transaction problem | 2 | 0.2% |
| Problem with fraud alerts or security freezes | 2 | 0.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 851 | 99.8% |
| Untimely response | 2 | 0.2% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 136 | 15.9% |
| Texas | 126 | 14.8% |
| Georgia | 83 | 9.7% |
| Illinois | 68 | 8% |
| Pennsylvania | 65 | 7.6% |
| Maryland | 60 | 7% |
| California | 41 | 4.8% |
| North Carolina | 36 | 4.2% |
| South Carolina | 32 | 3.8% |
| Ohio | 21 | 2.5% |
| Alabama | 20 | 2.3% |
| Missouri | 19 | 2.2% |
| Michigan | 18 | 2.1% |
| Louisiana | 17 | 2% |
| District of Columbia | 14 | 1.6% |
| Mississippi | 13 | 1.5% |
| New Jersey | 11 | 1.3% |
| New York | 11 | 1.3% |
| Tennessee | 11 | 1.3% |
| Arkansas | 10 | 1.2% |
| Arizona | 7 | 0.8% |
| Kentucky | 7 | 0.8% |
| Virginia | 7 | 0.8% |
| New Mexico | 3 | 0.4% |
| Oregon | 3 | 0.4% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 27, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 23, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Untimely response | consumerfinance.gov |
| October 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 9, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Confusing or misleading advertising or marketing | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 2, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 26, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 10, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Untimely response | consumerfinance.gov |
| September 5, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 31, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.