Data / Consumer complaints / Crown Asset Management, LLC, Duluth, GA Branch
Crown Asset Management, LLC, Duluth, GA Branch: 464 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Crown Asset Management, LLC, Duluth, GA Branch drew 464 consumer complaints in the CFPB database in the three years to November 6, 2026, and 737 since 2013. The largest group, 379, was about debt collection, and the most common issue was “Took or threatened to take negative or legal action” with 112. The company responded on time to 99.6% of the complaints, and 0.0% closed with monetary or other relief.
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- 464Complaints, last 3 years
- 737Complaints, all years
- 99.6%Responded on time
- 0.0%Closed with relief
- 6Products
- Oct 23, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 138 |
| 2025 | 198 |
| 2024 | 117 |
| 2023 | 55 |
| 2022 | 29 |
| 2021 | 45 |
| 2020 | 36 |
| 2019 | 33 |
| 2018 | 28 |
| 2017 | 25 |
| 2016 | 15 |
| 2015 | 9 |
| 2014 | 8 |
| 2013 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 379 | 81.7% |
| Credit reporting or other personal consumer reports | 60 | 12.9% |
| Payday loan, title loan, personal loan, or advance loan | 9 | 1.9% |
| Debt or credit management | 8 | 1.7% |
| Credit card | 7 | 1.5% |
| Vehicle loan or lease | 1 | 0.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Took or threatened to take negative or legal action | 112 | 24.1% |
| Attempts to collect debt not owed | 98 | 21.1% |
| Written notification about debt | 79 | 17% |
| False statements or representation | 56 | 12.1% |
| Incorrect information on your report | 32 | 6.9% |
| Improper use of your report | 22 | 4.7% |
| Communication tactics | 14 | 3% |
| Threatened to contact someone or share information improperly | 12 | 2.6% |
| Problem with a company's investigation into an existing problem | 9 | 1.9% |
| Electronic communications | 8 | 1.7% |
| Problem with customer service | 4 | 0.9% |
| Getting a credit card | 3 | 0.6% |
| Didn't provide services promised | 2 | 0.4% |
| Other features, terms, or problems | 2 | 0.4% |
| Problem when making payments | 2 | 0.4% |
| Problem with the payoff process at the end of the loan | 2 | 0.4% |
| Can't contact lender or servicer | 1 | 0.2% |
| Charged fees or interest you didn't expect | 1 | 0.2% |
| Charged upfront or unexpected fees | 1 | 0.2% |
| Confusing or missing disclosures | 1 | 0.2% |
| Problem with additional add-on products or services | 1 | 0.2% |
| Repossession | 1 | 0.2% |
| Struggling to pay your loan | 1 | 0.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 464 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 56 | 12.1% |
| Texas | 56 | 12.1% |
| California | 39 | 8.4% |
| Georgia | 37 | 8% |
| New York | 25 | 5.4% |
| Illinois | 23 | 5% |
| North Carolina | 19 | 4.1% |
| New Jersey | 18 | 3.9% |
| Ohio | 16 | 3.4% |
| Michigan | 15 | 3.2% |
| Pennsylvania | 15 | 3.2% |
| Virginia | 13 | 2.8% |
| Arizona | 12 | 2.6% |
| Nevada | 11 | 2.4% |
| Arkansas | 10 | 2.2% |
| Maryland | 9 | 1.9% |
| Massachusetts | 7 | 1.5% |
| Oklahoma | 7 | 1.5% |
| Washington | 7 | 1.5% |
| Kentucky | 6 | 1.3% |
| Louisiana | 6 | 1.3% |
| Tennessee | 6 | 1.3% |
| Alabama | 5 | 1.1% |
| Colorado | 5 | 1.1% |
| Connecticut | 5 | 1.1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 23, 2026 | Credit card | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 10, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 27, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 23, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 11, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 7, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| August 25, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 25, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 21, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 11, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 11, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| July 27, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 27, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 24, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 23, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Credit card | Getting a credit card | Closed with explanation | consumerfinance.gov |
| July 19, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 16, 2026 | Debt or credit management | Problem with customer service | Closed with explanation | consumerfinance.gov |
| July 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 11, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 9, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 8, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| July 7, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| July 7, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
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Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.